Holiday Inn & Suites Clearwater Beach S-Harbourside by IHG

1. Kids eat free at the on site restaurant every time you go which was convenient and nice food. 2. The adults get free passes to the water park so you only have to pay for the kids which I think we spent $40. It’s also connected to the hotel and an outside bar. 3. It was a quick 5 minute walk to the beach and parking is included on site. 4. There is an 18 hole putt putt on site. Now let’s talk about why we won’t be back 1. The staff was extremely rude. When we called to get towels the lady said “when I have time I’ll let them know”. Hmm 2. The room I chose online was not the room I got. 3. The wall paper was falling off the walls, there was mold on the ceiling in the shower and there were bugs in the bathroom. 4. They do no refresh the rooms like traditional hotels so we had to call for towels and the like.

Location. Roaches. The staff and the complex is old and dilapidated.

Everything! Very clean and comfortable!

We liked everything about the place. The only thing that we didn’t like it was second shift security there was rude unprofessional disrespectful to guests.

Everything was close in proximity Had to ask for new room smell of urine second room had to watch families play miniature golf staff was not pleasant actually some rude Rome have broken shower, broken door wallpaper rolling off the wall room was not up yet

Bathrooms were dirty. Hotel needs updating

Superb

Nope

The property is in a good location. The kids enjoyed the waterpark. It’s outdated is my complaint. But seemed pretty clean.

Todo bien

Russ the manager was awesome. And Nina from the night shift was so helpful and lisa from the restaurant was so nice.

Very nice place with professional hospitality. No cups for coffee.

Always stay there when I’m in town

Splash Harbour and breakfast Rooms weren't up to date

Great location, helpful staff. Kid eat free all meals, loved it!

It was good except the fan was super dusty and a bug was in our room

Everything you need is there! Mini golf was not included

Every thing Na

Only 1 elevator Bed no good $300 1 Day

Be aware…property has not been maintained. It looks like it was built in the early 90s. Doors jam and struggle to open on exterior AND interior. The interior doors rub the door frame and the key latch was not secured. It was insinuated by multiple people the waterpark entrance was included. It’s not, really. 1 pass for each day, covers only 1 person. The mattress in the room was super old and not comfortable! The one bright spot was for every adult meal purchased at on-sight restaurant kids ate free. Staff at restaurant was pleasant and helpful! I wouldn’t stay here again, nor would i suggest anyone give it a try!