Fairmont Orchid
About Fairmont Orchid
Located among 32 oceanfront acres on the Kohala Coast, the Fairmont Orchid is a spectacular resort offering luxurious accommodations and extensive resort facilities to the discerning traveler. The guest rooms feature air conditioning, a TV with cable channels, a refrigerator, a coffee machine, an in-room safe, and a writing desk with a chair. The private bathroom includes a bathrobe, free toiletries, a hair dryer, and ironing facilities. The Fairmont Orchid’s stunning beachfront location of white sandy beach and aquamarine waters even attracts a family of sea turtles. The resort scenery includes landscaped gardens and gorgeous waterfalls and a 10,000 square foot free form pool. Resort facilities include a wide range of restaurants and bars, 10 tennis courts, 36 holes of golf, and a unique outdoor Hawaiian ‘Spa Without Walls’, which features waterfall massage huts and massage cabanas. A casual dining experience can be found at the Hale Kai Restaurant. The Binchotan sushi at Japanese Steakhouse and Sushi Bar is also available, while the three-day rotating breakfast buffet at Orchid Court is also offered. ‘Anaeho'omalu Beach, or A-Bay, is 5.6 mi away, while Waialea Bay is 6.2 mi away. License Number(s): TA-052-830-4128-01
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
Reviews
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The staff, food and view were incredible. The room could be cleaner we were upgraded to a suite for an extra cost and the sink knobs were rusted, the tub was growing mold in small areas and glass doors and closer mirror doors were not clean. We stayed for 5 nights and used the dining table often it was never cleaned the entire time we were there. We also encounter large cockroaches at the gift shop and near the room. Made staff aware right before checking out and their response was thank you we will pass it on to management,
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Snorkeling was wonderful on property. The pool was beautiful. The grounds were well maintained and luscious. Food at the pool was delicious. Breakfast buffet was OK. Balcony lounge food could be improved.
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Staff was so kind and I had a great time! I will be back
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Beautiful property and great luau onsite.
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Helped us a lot during hurricane. Kept power
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Great
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Had an unbelievable stay in this place during the storm the staff were unbelievable area accommodation
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Very helpful during hurricane
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Na
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It is an excellent resort. Staff members are friendly and helpful. Room is spacious. At the end of my stay, there was a cockroach running in the bathroom.
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They go over and beyond 5 star
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Honestly, I expect more from a hotel that’s this expensive. There were things that needed to be fixed everywhere I looked. Our room was supposedly just renovated, but it was a sloppy renovation job. The pool table looked like it was from a fraternity house, worn out and ripped. The workout room never had hand sanitizer or wipes. Our bathroom smelled like mildew, and our hallway often had loud industrial dryers set up. We also stayed at the other hotel down the beach, so we couldn’t help but compare the two. The other hotel had umbrellas, cushioned chairs, fresh water in your room, and a better buffet. To say we were disappointed in the fairmont orchid would be an understatement.
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Amazing experience, great resort with exceptional staff, private beach perfect for snorkeling and for kids to play safely
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It’s difficult to magnify any one thing ,that made our vacation a five star stay, but everything was well meshed and coordinated, and that saves time and ease-well done to the team that makes a stay fluid and care free….
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Good
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The hotel is really amazing ... the pool, the beach, the room, the restaurant; the only negative point is that at the check out day, the hotel doesn't offer you a place to have a shower! It's so disappointing, specially if your flight is at night that a hotel of this level can't offer their guest this "treat"!
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Exceptional
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Exceptional
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Room was good size, door was sticky and a light did not work. It was fixed but stopped a few hours later. Great sunsets from all the restaurants. Spa was a nice experience. Snorkel rent is convenient. Grounds are lovely. Restaurants are expensive and the food is ok but not great. Room service is not available until 7:15 am. Menu says 6:30 but that’s when they start not when you can get food. There is a deli on the grounds that you can go to that opens earlier.
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Beautiful!
