The Westin Lake Mary, Orlando North

Very friendly staff. Property is older. Not enough hangers. One bottle complimentary water. Everything is extra. No frills. Great location across street from good restaurants, cigar shop, and theater. Very good not excellent.

Don’t think twice, stay here!

Stayed here because it was close to a wedding venue we were attending. The rooms were clean, and the staff was nice. It was very cold at our time of stay so we did not get to explore many amenities. Good for a place to stay if doing things nearby.

Great option to stay for a couple of nights.

Staff could be a bit more friendly and jolly

Cafe team excellent.

Good

Todo súper bueno y muy acogedor

Clean and quiet room.

Clean, reasonably priced, visually alluring. Bonus for Shula's Steakhouse!

What stood out most was how quickly and compassionately the team responded during my husband’s emergency situation. Their care, urgency, and calm support meant more to us than words can fully express. That level of service is something we will never forget. The property itself is breathtaking — peaceful, private, beautifully maintained, and surrounded by the most stunning views of the Blue Mountains. I would rate the property a 9.5 out of 10. The only reason it is not a full 10 is because the final road leading up to the resort is very rough and could be improved, and the pool was not quite as appealing as the rest of the property. The food was also excellent — 9.5 out of 10. Everything was well-prepared and enjoyable, though I would have loved to experience a little more authentic Jamaican spice and traditional preparation in some of the dishes. The staff, however, were absolutely 10 out of 10. The overall experience was 10 out of 10. Strawberry Hill is a special place filled with beauty, peace, and exceptional people. We are deeply grateful for our stay and would highly recommend it to anyone looking for rest, restoration, and a truly memorable experience in Jamaica.

The staff were AMAZING! Andrew was amazingly friendly, accommodating and just an absolute joy of a human. Joseph in the restaurant makes a mean skinny macchiato and is just so caring and kind. The white tea smell and cleanliness is just so inviting. The small details like a cool towel after a workout and the amazing white tea body wash are wonderful. The bedding and pillows and blackout curtains helped deep sleep. I'll not only stay again bit will recommend to anyone who will listen!

For a Westin

Location Broken elevator, leaving only one that worked. No pool bar service, Manager stated you can order outdoors however this was not available during our stay. Seemed more service people needed at restaurant, lobby bar not open every day, We dine at various Shula's , this location limited menu/wine list, Food was good however it was served cold. Not much of a snack store. Appears the pool area needs updated and up keep.

We stayed there to be close to the Orlando-Sanford Airport.

Everything was perfect and clean and organized

The staff was friendly and apologized for the a/c. We had several parties stay at the hotel with us in other rooms who said the same thing. Overall our next visit will be elsewhere unfortunately and we will check the room before payment. Live and learn I guess…

Big spacious bathroom, clean comfortable room, friendly staff. Loved the duvet comforters! Something happened with the AC unit during a storm, which left our room very humid, Even after the problem was fixed, the sheets/bed linens stayed feeling moist.

Superb

Loved it & staff was great.