Hyatt Place Las Vegas at Silverton Village

Disappointing Stay and Unresponsive Management We booked this hotel expecting a comfortable stay, but the noise from the air conditioning unit, located directly beside the bed, made sleeping extremely difficult. Despite bringing the issue to the front desk’s attention twice, no solution was offered. The staff was courteous and tried to help, but the manager, never made himself available to properly address our concerns. After two nights of disrupted sleep, we decided to leave and find another hotel. Unfortunately, management also refused to refund the nights we could no longer use. Hotels should prioritize guest comfort and take legitimate complaints seriously. The lack of concern, accountability, and customer service was extremely disappointing. We would not stay here again or recommend this property to others.

Clean, respectful staff, tasty food

Exceptional

Clean room and breakfast ok

Excellent in all respects. Well managed. Haven of calm.

Such a pleasant surprise. Very nice hotel with a fantastic breakfast and comfortable rooms but the shining star was the amazing food staff. So friendly, so helpful. They literally went out of their way to help and accommodate each and every day we were there.

It was really nice. We liked the Bar set up. And the pool That it didn’t have a shuttle for guest to the airport. And we had a friend staying and they wanted a late check out which was weird they don’t let guest have that option

Enjoyed our stay. Clean and cozy! Great staff!

I had a trailer they made special arrangements for me to leave it in the other parking lot so I could go downtown friendly helpful amazing staff definitely five star stay for me

Superb

Very good

Good

Great hotel

Everything was great. Clean room great breakfast nice visit

It was very dirty. I bring a mop to all hotels, and this was one out of four we stayed at in the past week that was dirty.

Amazing

Clean room, staff was amazing, breakfast very good, location is perfect.

Is great this is hotel y got to booked again for sure

Clean pleasant staff

The place was very clean specially the rooms and bathroom.The staff at the check in and checkout were very friendly and helpful.The breakfast was perfect.They enough parking.