The LINE Hotel

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Service was okay. I appreciate the early check in. But I couldn’t get service at the pool and also, there were mostly in the bar in the lobby.

Upon arrival staff was immediately very helpful in organizing, Got checked in and was helped with our luggage. Room at first glance looked good but upon inspection there was stains that were questionable. The bathroom door was a slider door that did not close completely and the shower head was unappealing to use lol. Our view were the air conditioning and Unfortunately the hotel was at full capacity and we’re not able to change room. (good for the hotel) Just disappointed after booking over a month ahead . The Pool, restaurants and bar though were good vibes and included good food and drinks. I would return for those!

Best location to enjoy LA with my family and a dog. Rooms are clean and connected to each other! That was fun!

Definitely felt nickled and dimed to death in this hotel, wondering if I'd be charged just for just about everything in the room. Would not stay again when a motel 8 has more amenities and doesn't charge me a 30+ fee per night just for the privilege of having clean towels.

The room was small, and there was an extra parking fee and resort fee, not to mention that it wasn’t cleaned, so a panty someone had left out came out in the corner, and the USB cable jack was broken, so I couldn’t even charge my phone. A hotel that is too inconvenient and not worth the money. I don’t want to go back

Great

Shower knob was loose/broken so that it was hard to keep water at certain temperature; sink was a bit clogged; and switch to turn off light was on wall too far away from the bed. Otherwise, staff were great at housekeeping and front desk and restaurant/bar. It was noisy due to window at street side, but used ear plugs to sleep at night. Thanks.

Well located property for a Koreatown LA stay. Not far from West Hollywood. Stacks of good food nearby. Breakfast at property was great too.

Everything was dirty. They had a rally going on in the lobby when I arrived. Took an extra 30 minutes to check in. Half the TV stations on the TV don’t work. And the pool was overrun with Riff Raff. For a hotel that has a Michelin star restaurant in it. It was pretty ghetto.

Room was clean. Food and drinks at the bar were very good. Food served at the convention luncheon was excellent. Staff was friendly.

The only parking there is valle and guests can not use the underground parking. You are forced to pay $65/day for valle parking. The other option they give you is to find your own parking out in the street. I could not get one night of sleep at this place. The advertised picture is of the garden café/bar that makes you think the rest of the hotel is like that, but it's not. There is a resort fee of $30 which you are have to pay even if you don't use the gym or the pool. The gym look clean but with the swamp cooling forget about doing any type of exercise. The food at their restaurant was fantastic, the bar staff are very friendly. I feel for the staff, they are helpful but it seems they are stuck with all the issues mentioned above. The reviews all rave about this place which I can not understand, but, sorry to say, my reality was much different.

Expedia does not show the real cost of there is a resort fee or hotel surcharge this needs to be in Expedia not a surprise. Also lower rating for no microwave and charging to have space in the mini fridge since it has a mini bar in it.

Hotel was very nice and the staff was excellent including valet

I loved that there were vegan food and drink options! I travel the world, and it’s so rare to have these choices on the main menu.

I liked the lobby at the hotel and the coffee shop. I also liked the location of the hotel.

Hotel room was clean. Check in was easy and the staff were friendly and helpful. The bar was great. Love the aesthetics of the place. Would definitely stay here again since it's in the heart of Koreatown.

The sink was clogged in our 12th floor room and the toilet stopped working and required manual adjustments. The blind and blackout curtains didn't rise and fall when we pressed the electronic buttons and the air conditioning did not cool the room until we called the technician to repair the clog which existed in the air-conditioning unit. It's a pretty good hotel but the maintenance is not good.

The deposit was way over board.. they charge a ridiculous daily fee on top of no parking onsite uniless you use valet which they wanted to charge 75.00 a night.. tried to use my credit and they only accepted it for breakfast and not in the open aire area.. smh i won’t be back with these ridiculous fees

The room was dirty, very poor lighting and one of the lamps were not working. The shower was horrible, no control over water pressure and the tub would start filling randomly. Overall very mediocre experience, luckily we didn’t have to stay in the hotel too long.