Homewood Suites by Hilton Louisville-East

We have stayed in several Homewood Suites and this one was one of the best, if not the best, we’ve stayed in. Great experience!

It is in a very good location. We felt safe the entire time staying. The grounds were clean and so was the hotel itself. Needs more parking. It was hard to find a parking spot late at night when we would get back to the hotel.

The room was quite big for a king studio. It had a full kitchenette and a big fridge. There was a nice sitting area. The bed was very comfy and the air worked great in the 100 degree heat. The breakfast was delicious-a fully cooked breakfast. It was quiet, and everything was very clean. It had an outdoor pool and a workout room. The area itself is quiet and 5 minutes from the chaos and crazy crowded roads coming in and out of the expressways by the mall. That was really nice.

Very clean, very comfortable and very convenient very nice staff. We will go back to this hotel the next time we are in town.

However, this visitor our room was not clean and despite bringing it to the attention of the front desk twice, it still was not cleaned prior to our leave. Their was a large pile of hair on the floor in the bathroom and it was quite noticeable that they had not swept or mopped. We were in town due to the passing of my father in law so we were not in the headspace to argue about it.

I was there for a basketball tournament, so my daughter needed to wash her uniform every day. We were there for 4 days. The laundry, 2 washing machines and 2 dryers were nice to have and affordable. Although the fight to get to them was a struggle. I never realized how ruthless the laundromat can get! Breakfast was okay. Had options. It was just fine. Had a great time. Ate good food. Kentucky owes me nothing. 🙂

Nothing

Cleanliness, greatest facilities, breakfast, and the people Nothing

The location was right off the interstate. The hotel was very clean and smelled very good. Our room was very spacious and clean.

The service was excellent, the room was clean and it was close to our event

In town for a sports meet very convenient place with a lot of restaurants nearby

Exceptional

The staff were very accommodating and let us check in early even though they were fully booked the weekend we were there. I also loved the 2 bedroom, 2 bathroom suite set up. It was nice having the extra space.

A great place to stay! Very family friendly!

Passable

Breakfast could have been a little better, but it wasn’t horrible.

The front desk manager was very accommodating and help me with reservations for our return trip next week. Breakfast could have been a little better, but it wasn’t horrible.

Clean Staff taking their break in breakfast area, during breakfast

Exceptional

The front desk staff was amazing with every person we talked interacted with. The 2 bedroom suite was perfect for our family of five and the hotel location couldn’t have been better. The housekeeping however, lacked. In our 4 night stay we only got our room cleaned once and that was on our last night. Every other night we had to call down for fresh towels. The front desk person had to bring us trash bags because all our trash cans were overflowing and we had dirty towels plied up. We of course had to gather all that up ourselves and hand it out the door to the desk clerk. That being said, we would still stay again.