Mountain Lodge at Okemo, A Vail Resorts Property

Staff very helpful especially when we had a housecleaning issue when we checked into our room. Skye fixed the issue immediately. Very pleasant staff in the restaurant. Pool and adventure area was fun.

Great location. Staff slow to respond.

The room didn’t have working heat and water did not come out of the bathroom tub faucet. It was so bad the resort had to move us because we had our young son with us and the conditions were horrible. I will never recommend anyone stay here again.

Room was mostly clean, blanket on bed had some gross stains. Singage and instructions for most things are not really clear

Unit smelled. Ran out of hot water during 2nd shower during first two hours of our stay. Instructions for television remotes would have been helpful. Key pick-up and drop off inconvenient drive from unit. Only decaf coffee in unit. Dishes still in dishwasher on arrival.

We really enjoyed our stay at the Mountain Lodge at Okemo, it was clean and our room was newly renovated and very cute. Would definitely recommend!!

Room wasn’t very clean, garbage disposal the sink wasn’t working, so the sink backed up, and there was only one roll of toilet paper in the condo for the whole weekend. Also, it took about 90 minutes to find the condo because of the lack of directions and Staff.

Stayed at Mountain lodge building C, great location, close to downtown and many restaurants. The Okemo scenic chair lift was walking distance. Will stay again.

Took care of any issues. Excellent fitness center and staff.

Never staying here again. My boyfriend and I stayed here for the weekend and it was a nice room, but as soon as we turned the tv on, it prompted us saying there was an overdue balance that whoever is maintaining the room hadn’t paid off, there was NO internet and worst bof all, NO HOT WATER. We made several calls to the front desk, telling them our complaints and they proceeded to tell us they would reach out to the property manager and would get back to us. We never heard back from them. Horrible communication and customer service.

Tv was out our whole stay, 2 nights, 3 days...otherwise though, we loved it.

Okay

Amazing best winter vacation we have had!

Stay was good, but one big negative is that if you are staying in mountain lodge, then you have to go all the way to other resort for checkin and drop off the keys. It took us 45 mins to get to other resort where main office is, just for 2 miles distance.. they should have someone at Mountain Lodge to allow people to check in

Loved the location for this ski in ski out. Nice to look out the balcony and be right in the middle of the action. The sofa bed was uncomfortable with springs popping up all over. The back door didn't lock and the window handle was broken . There was a light bulb that was out and not all the outlets worked. The tv situation was a nightmare with one tv all snowy and the other one whose remote was missing the select button and could not choose a channel. The location was great but would not choose this room again .

P.S.- By the way... the groomer backup alarms were a special treat Sunday Night around 11:30 pm right up against Building C, after a long day at work and travel Sunday Afternoon. Price vs. Overall Experience (D-) Never Again

Building A of the Okemo lodge is perfect for ski in and out. The studio is clean and the kitchenette is a but outdated but well furnished with all the utensils needed to cook and bake. We keep coming back :)

Heat system was out so we used electric fireplace. Took awhile to heat room up. TV in bedroom didn’t work. Either was not much of a problem. Room and location were excellent.

As a single traveller the restaurant went out of the way to accommodate me. The receptionist aided me in accessing the locked coffee area.

Beautiful facility, they upgraded our room no charge ! Wonderful place !