Country Inn & Suites by Radisson, Macedonia, OH

Great stay for one night. Front desk staff was very friendly and helpful. Breakfast was really delicious! Only thing we noticed was some things seemed a little old or worn out. Like the mattress, ice machine on the 3rd floor was out of service, rear entrance was supposed to lock at night but did not.

Smells like smoke. Back door broken so anyone can walk in…not safe. Old and dingy. Uncomfortable bed, barely slept.

Can stay at a better place at this price range.

When I asked about the change, Nikki explained that no one-bedroom suites were available. Had I been informed of that beforehand, I would not have paid the higher rate, as I specifically wanted a separate bedroom with a door rather than an open-concept studio. I also reported that the refrigerator in the room was not working at all, which was never resolved during my stay.

This hotel is in high need of updates and landscaping. The first room we were given had a water leak around the window with a build up of mildew. The was also a large water stain on the ceiling. The staff was helpful and moved us to another room. Access to hotel was an open door policy as non of the doors I tried had a working door lock. The second room was ok, it had a strange smell, the hall ways had a bad smell as well. The breakfast was very basic but ok.

I had to clean the bathroom I used a can of scrubbing bubble and it still could have used more. The refrigerator had something in it I could no identify nor did I want to know. I was afraid to take my shoes off because the carpet was nasty also the furniture was dirty and smelled it was the worst room ever

Staff was the nicest hotel staff I think I’ve ever met! Rooms could use an updating. Will be back!

Your basic hotel. Rooms could’ve been cleaner. Breakfast was good. Staff was good.

Location

Staff are very accommodating, no fault with staff. The property is badly in need of maintenance and updating. Bathroom floor was dirty. Grout dirty, old and shower area had mold. Carpets were stained. Floors in halls and public areas looked like they'd not been cleaned in some time. Furniture was worn and dated. Breakfast was minimal and poor quality. I would not stay here until a major renovation has taken place

breakfast was rather sparse, not many choices, and the service at the fromnt desk was great when I came, but then my card stopped working, and when I had to go to the desk therewas no one there. They sseem to be understaffed. Twice I waited 15-20 minutes just to get my card to my room re-activated. The room istself was cleand and staff friendly but those wait times..........terrible.

Enjoyed my stay at Country Inn and Suites in Macedonia Oh property was nice, could use some updating its a rather old building but everything else was great

Back doors weren’t working anyone could have just walked in. The room keys kept easily deactivating. Room was a bit dirty had stuff on the ceiling. And the tile on the bathroom floor was cracked

Rooms need updating. Stayed in the same room twice during our travel to our destination and back home, and they didnt fix the issues we pointed out to staff. The ceiling fan was very noisy but if you closed the room between master bedroom and living area, there was no air circulation in the living area since the HVAC blower was in the bedroom. The door frame was stripped so no door chain/swing lock. Part of the carpet was melted. Bathtub faucet was not attached to the wall anymore, and water temperature orientations were flipped. You cant close the curtains (only the "blinds") because it blocks the hvac, and being next to the highway you'd think they would invest in better sound proofing. Understaffed as I had to walk with the receptionist down the hall to get towels (which the laundry room was unlocked), and that was after waiting 5 or so minutes for her to get back to the desk to check us in (plus a folder on the desk labelled "night desk duties" does not inspire confidence in the staff that night). Clearly meant to be a one nighter/business travel hotel. Breakfast and pool was fine.

Room overallwas fine there were some electrical outlets that didn't work and the remote didn't work. But really was only there for about 9 hours

Will return I had a very relaxing time.

great location if you're looking to visit Cuyahoga NP, breakfast was decent, rooms were spacious but dated, parking was sufficient & safe, landscaping could use attention, staff was tremendous -- check-in cookie and water were nice touches for a great first impression :)

The shower water pressure was amazing and the breakfast was delicious!

This is the nastiest hotel and most run down hotel I have ever seen. The weeds and shrubbery are all over grown outside. Upon entry into the hotel there was a musty odor like mildew. The room we were given was missing part of the security latch on the door. The floors had stains on it. Pulled out the couch bed and the mattress was full of stains which looked like dried blood. The curtains had stains and one of the supposedly clean towels we were given had black streaks all over it. Dead bugs in the corner of the bathroom floor. The water was turned off btw midnight and 4am to install new water tanks on what happened to be one of the hottest days of the year. The ice machine was broken on our floor as well. Do not stay at this hotel. Such a disappointment because all the other country inns we have stayed at have been very very nice.

Place felt safe, has parking, near highway, gas, food. Friendly staff, cookies upon arrival, swam at indoor pool. Room was clean and bed was comfortable but it did smell a little musty, my only complaint.