Hampton Inn Marshall

We had a wonderful stay at this Hampton Inn! The hotel was exceptionally clean, comfortable, and had such a cozy, homey atmosphere from the moment we walked in. The staff was friendly and welcoming, and everything was well-maintained throughout our stay. We were in town visiting my husband's hometown, and this was the perfect place to stay. We'd definitely choose this hotel again the next time we're in the area!

Room need to be upgraded

Rooms need to be upgraded

Free breakfast was great.

We came to Marshall because one of us has always been a big fan of John Bellairs, particularly "The House With A Clock in Its Walls." Seeing the house that this was based on was pure geek-fandom for me. But we also discovered a cool little Michigan town with good eats and nice walkability. The room was everything we needed for our short trip. Clean, nice, and close to the stuff we wanted to see.

The rooms were clean, staff was pleasant. Breakfast was ok.

The only issue we had was that they don’t come in to clean until the 4th day of your stay. (We were staying 3 nights) I have 2 boys and a husband that were swimming every day and golfing every day so they took a lot of showers. Towel just kept piling up. It would have been nice to have the room cleaned every other day.

The one problem was the elevator quit. Two days before that I mentioned to the desk clerk it was running slower. She said she would bring it up to whoever was over that. The morning we checked out it was out of service. We had a handicapped room as I'm 72 recovering from cancer treatment and my friend traveling with me has Parkinson's. We were on the third floor. All I got from the desk clerk was I'm so sorry about that. No offer to help us get our luggage down three flights of stairs. And apparently nobody took the warning that there was something wrong with the elevator. There was no offer to help us get our luggage down the stairs just I'm so sorry. We managed to get all our things down the three flights of stairs. I feel that since they were warned about it they failed miserably. I understand that things break down. But when you have a warning and you only have one elevator they should have been right on it. And at least offered to help us get our things downstairs. I think a partial refund on our rooms would be nice. As far as staying there again, probably not.

The breakfast was pretty poor and the noise of people walking in the room above us was very very loud

A convenient location, ample free parking, clean, good free breakfast, safe

Hotel is clean. Location is great right next to Highway 94. Very good if you have business to take care of in Marsahll. It is 5 minutes drive from the center of Marshall. The Schuler Restaurant not far from the hotel is amazing. Anyone who visits Marshall should go experience it. It is just incredible. We were assigned a room right next to the elevator. The room feels a bit noisy in the morning when people are getting in and out of the elevator. Wish the sound proofing is better for the room.

Room was clean and the kids had fun in the pool. Breakfast was good, too!

People were very nice

Superb

Good

Superb

The staff was amazing! They are very thorough and helpful! Breakfast was fantastic! Will come back!

Exceptional

Very good

Friendly staff.