Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG

The staff was very friendly and helpful. Breakfast was good and generously supplied. The room was very clean.

Nice

I truly enjoyed my stay. It was in a quiet area My room was like a mini apartment, and it was very spacious and clean. Staff were great, friendly and accommodating to their guest. I enjoyed the breakfast and it was nice to see that the staff stayed on top of it ensuring food and condiments stayed full. I definitely will be staying again and have recommended this hotel to others.

The staff was very helpful and courteous. There were a couple issues with cleanliness of the room (ex. Dirty comforter on the bed, dirty bathroom sink) but overall, I would stay here again. The best part is the pool area. There is a basketball court, a fire pit and an area with a grill. Very nice for a budget hotel.

The lobby was too noisy even after 11 pm. No one was at front desk when I wanted to ask questions. The breakfast was good.

The stay was fine for one night, however the property is dated. One of the beds was in good condition the other was way too soft. We probably wouldn’t stay again.

Clean, friendly place. My suite was huge and reasonably priced

good experience for our family

Wasn’t really worth the money, but everything is expensive nowadays. Wasn’t terrible, but wasn’t 5 star

Breakfast was great, room was large, bed was extremely comfortable, but the best part was the staff. Every single staff member I ran into were the absolute nicest people. We have been traveling for almost two weeks and this was the best stay we have had so far. Thank you!

Le personnel est aimable et avenant. Le buffet de déjeuner est varié et délicieux. La chambre est propre et confortable. L'hôtel est situé dans un quartier calme.

It's a very nice place with good rooms and good breakfast. The water pressure in the shower is great too.

I was so tired after packing for days for a cross country move, I went straight to my room and went to sleep. I typically check bathrooms and bedsheets but I’ve never had a poor experience at this Staybridge, so I felt comfortable enough to just go to sleep. Fast forward to its 8:30am i awake and realize its hair on the top of the toilet seat cover and all around the tub. I also see it’s a dirty ring around the tub and a dirty bandaid behind the bathroom door. I take photos and head to get breakfast ( which is typically great food with options) before I check out and show the photos and one of the female breakfast staff members was VERY rude. I let the front desk know and they apologized. I love the Staybridge and pray this was a one off situation.

We were only there one day so it’s not a lot to expound on.

Good service

Thanks

Wanted to use the swimming pool but a large family of guests and non-guests were hogging both grills, playing loud music and swimming in their underwear, so we did not swim. In addition to the family reunion, a larger wedding group used the property. They hogged the elevator, lobby, and blocked the parking spaces when I walked with my walker and my wife pushing the luggage cart thru the masses. They would not tet out of the way after repeated, polite requests. Lastly, the breakfast area was packed with the wedding party. I had no place to enjoy breakfast in peace. They tried demanding more food despite the end time of 9:30 am (weekdays) for service. Other than 1 elevator, we enjoyed ourselves & will return.

We stayed here for the pool but it was closed for maintenance most of the time we were there. The maintenance guy was very nice and made a big effort to fix the problem with the pool. Front desk staff was nonchalant and very unhelpful about the broken coffee maker but the cleaners tried to help us out. We had to go buy our own coffee maker though. Breakfast buffet was awesome, as were the catering staff.

Room was terrible not clean

The hotel is very nice the rooms are clean and quite nice the breakfast was pretty good can't complain and the staff were friendly