Candlewood Suites Mesa Phoenix East by IHG

Amazing stay

Thank you

Super clean, good location, convenient laundry. Would absolutely stay there again. Staff was very helpful.

Thank you!! We will stay again!!

Exceptional

Superb

Enjoyed the stay………….. ..

Exceptional

Superb

Hotel room was not clean. Bed sheets and towels had other guests body hairs, one of the pillows felt damp. Shower wall had dirt, bathroom floor not clean, food crumbs by the closet and ac unit.

The A/C did not cool the whole room. But the property was nice and the staff were amazing.

The room was clean and the staff were helpful. The room was well stocked (dishes, toiletries, towels). CONS: What I disliked about my stay is that the walls are thin. I was woken up by my neighbors in the room beside me moving around and bumping things—just normal living, but it was as if they were in the same room. I could also hear loud doors closing in the hallway. No one was being rude, the doors just shut loudly. I tried to shut mine quietly, but in order to get it to close completely I had to pull hard, which created a loud sound. I also worry that if the maintenance is not up to par the entire place will be trashed within a few years. It could be a nice place for years, but it is a “no frills” kind of property.

Front desk excellent

Manager on duty helped us out with low rate because I had missed my original check in because I booked the wrong date.

Clean Had a hard time checking in from Booking.com and had to rent and pay for the room additionally m the kitchen sink …. Also the hotel cleaner came knocking to 1O am on Sunday morning like a cop . I don’t appreciate it and then she was super rude about the whole situation

Young lady at check in was great, Check guy nowhere to be found. The A/C in the room was very loud; there was hair in ln the shower. The shelf where the bowls and glasses were dusty and need to be wipes down. The coffee is terrible, in the room and in the lobby. I was disappointed, but it is conveniently located off the freeway.

Staff, cleanliness, location, free coffee Nothing

Nothing

It was very clean!

The hotel was clean, and quiet, the staff was great, the pool and hot tub were clean and well maintained. We would definitely stay again!