Hotel Siesta Real

Location

Very comfortable bed No ice maker

Good environment N/a

Location, price I was people outside the pool area with Loud music and talking very laud drinking, until 3 am, i call the office to ask if the can stop this because the noise don’t let me sleep, they don’t do nothing, this place look like a Park, in the morning a lot of trash on the grass and glass bottles, this was very disappointing

The location was great based on the fact we were around the area for family and business. No towels in the room, once we called the front desk to ask for some, the towels were poor in quality, old and in need for new ones. The tv was awful, images kept freezing, only about 5 channels available, and those are the ones which kept freezing.

Spacious room No refrigerator in the room

Spacious room, clean bathroom and good water pressure. The door isn't sealed, so the air conditioner never really gets the room all that cold. A little door seal strip would really help keep the room cool, and also save money from having to run the AC full force the whole time.

Location, quiet, clean and good CSR

The location The customer service can do better

Additionally, the pool didn’t open until 10 a.m., which is quite late, and when it did open, there was trash all around it — not acceptable for guest use. There was also a service charge added that was initially described as a tax, but the receipt clearly labeled it as a service fee, which feels misleading. Lastly, I was asked to leave 200 pesos for the remote control. I only had a 500 peso bill, and I was told no change was available. It should be your responsibility to provide change, not the guest’s problem. Overall, these issues made the stay disappointing and not reflective of what was expected or advertised.

Given wrong room but staff fixed it quick. Breakfast was delicious. Choice to pay for a breakfast plate or buffet, Lots of variety of Mexican food. Pool was nice with shade and chairs. Rooms were very clean. Remotes wouldn't work for tv, even After multiple exchanges of remotes. Bed was a little stiff. No sheet on the sofa couch.

Nothing Very Bad costumer service , receptionist don’t help with nothing, Manager never response to messages, or calls, i don’t like this property any more, i don’t recommend this place

Very nice

The TV is to difficult to turn on and watch any channel, hotel need to install a easy way

The location, the staff.

I like that it's close to alot of places,restaurants, stores, downtown

2- I left the deposit for the remotes, and one of them didn't work . 3.- wifi, you scan a code to connect, but it didn't work, called the front desk and they told me to go to the office to scan my device there but we were at the other corner of the hotel so no thank you, we were tire already.

Location and outside area Rooms were small not enough towels no mini fridges tv was to small as well not enough light plugs to charge phones

Very clean Bed was alittle to hard for my liking

tv didnt work