Holiday Inn Express & Suites New Berlin by IHG

Adequate

Under construction in lobby. Otherwise okay. Reasonably priced during summer fest

Staff was wonderful!!! Thanks again!!!

Great location

Friendly staff and great breakfast.

Clean, quiet and comfortable hotel with helpful staff. Convenient New Berlin location. Appreciated the excellent blackout shades in the room

The room was nice and spacious. Housekeeping and staff was very nice and helpful. And the breakfast was good Too much chlorine was put into the pool after while we were in it

Staff was attentive but the hotel was dirty and under construction.

Clean room very friendly staff. Fast check in.

Great service and clean rooms can’t ask for much more while on the road for business

Room very clean, staff very grand helpful. Have pool n hot tub. Only two things we had unpleasant experience is the door to the pool had issue when using our keycard we had to go front desk to have it fixed. Bagels were hard like hockey pucks. Didn't eat breakfast there had to go somewhere else for breakfast

We have stayed here several times. Always come back here when we are in the area. It is a first rate pace to stay

I have never stayed at a hotel with a staff like this one. I actually received a phone call from them saying that I could check in at 2:00, in response to a request made by me the day before. They also volunteered a meeting room for us to use for a 2-hour murder mystery. The breakfast was excellent and the staff was constantly replenishing the food and tidying up the area. The desk staff was friendly and the room was clean.

Breakfast was fine. Bed wasn’t very comfortable and pillows were atrocious. Plus,they didn’t smell fresh.

This is a great property to stay at! The staff is very friendly and go out of their way to make your stay excellent. The breakfast is very good, many options, continually being refilled so all choices are available. The dining area is clean and the breakfast lady very nice. We had planned to play a Murder Mystery game one evening and when checking out a place for us to gather in the breakfast area, we were invited to use the conference room which gave us a great space to play. Carol goes over and above to accommodate guests and takes extra time to be sure that guests are happy. We felt that across the board everyone at this location was very friendly and did their best to make our stay a good experience. Thanks to all of them!

Clean, quiet location with plenty of places to eat close by. Easy access to the main highway.

Very clean, BF good , very clean dining area. Staff very nice!

Property was clean, staff friendly and hot tub was hot!

Very nice