Hotel Tonnelle New Orleans, A Tribute Portfolio Hotel By Marriott

I love this hotel! Everything was perfect, I will come back for sure!!

All good

One of the front desk associates, a woman with gray hair, was exceptional. She was always attentive, professional, and on top of everything. Unfortunately, my experience with the other front desk associate was very different. She was on her phone, and it took quite a while before she acknowledged that I was waiting. The bartenders were also a mixed experience. One was friendly, attentive, and provided good service, even while spending a significant amount of time talking with someone who appeared to be either her boyfriend or someone interested in her. The other bartender, however, misheard something I said and then went into the kitchen and spoke negatively about me to the wait staff, which was both unprofessional and disappointing. The food and beverage experience was equally inconsistent. Drinks were extremely expensive—$25 for a glass of wine—and while the salmon was excellent the first time I ordered it, the second serving was so salty that it was inedible. Overall, the property is very nice, but the inconsistent service and lack of professionalism from some staff members significantly detracted from the experience.

Everything waws nice only thing they could use a refrigerator in the room

Loved the location and beautiful hotel.

Great location and friendly staff. I’d stay here again.

We enjoyed our conversations with the staff and the recommendations they gave us.

The hotel was clean, the staff were friendly, and it was located in a nice part of town. I was planning on parking in the hotel lot but I realized there was enough on street parking that I was able to avoid paying an additional $53 per day for parking!

Great little hotel, nicely decorated. Wonderfully comfortable beds, would definitely stay again.

The electrician was really cool and showed me how to use the remote control on their television. The amenities were good as well. I was only there for one night. As for front desk, I think the night clerk seemed to feel overworked regarding her disposition as my passport was more than sufficient for her to verify my identity but for some reason needed more information, unlike the hotel clerk at a competitor’s hotel the night before. The morning clerk was a ray of sunshine that made my stay pleasant in the end. I still recommend this hotel if you’re new to New Orleans and need landmarks to use as directions.

The room was very nice and it was very clean the staff was very friendly and helpful if you don’t feel like going out to breakfast or dinner you can order great food from there we ate breakfast there every morning and had drinks at there bar and we ate dinner there one of the nights we stayed there

Excellent property, staff was very friendly and rooms were wonderful. Great proximity to all things New Orleans. Highly recommend!

It had very spacious rooms & an appealing lobby There was no microwave or fridge in the room

Pleasant

Exceptional

The decor and location are great, but that’s where the charm stops. There was a tram stop out front and we were given free passes for the tram (might have been leftover from a Mardi Gras promotion) The AC did not get cold - maaaaybe 75 - and made so many moaning and hissing noises. The room was located directly by elevator and very noisy. No breakfast that I was aware of. Valet parking we did for one night because it was open air and a rip off as it is basically a parking lot meant for guests of that hotel anyway. We parked on the street literally outside of fenced lot for the remainder of the trip

It's a beautiful property in a nice location. The staff is very friendly and helpful and the valet parking is quick. Only negative was a rather hard mattress

Staff was very helpful and the hotel was better than expected.

Very clean and the staff was great!!! Over nite parking was expensive to say I stayed on the premises

This was a very pretty and clean hotel. The staff was very friendly. The rooms were top quality, air conditioned and modern.