Fairfield Inn & Suites Omaha Northwest

Clean and quiet!

Exceptional

Nice and peaceful. Very clean all around. Great breakfast.

Very good

I especially want to recognize two employees who made my stay even better. I wish I had written down their names so I could give them the recognition they deserve. One was a sweet Hispanic housekeeper who was assigned to my room, and the other was an African American woman who maintained the breakfast area. They were both incredibly kind, hardworking, and pleasant to talk to. Their kindness truly stood out and made a lasting impression. The only improvements I would suggest are the breakfast selection and the pool temperature. My family doesn't eat pork, so there weren't many breakfast options available for us. It would be nice to see more variety, including non-pork choices. Also, the pool was extremely cold—freezing, actually. One of the main reasons we chose this hotel was because it had a pool for our toddler to enjoy, but unfortunately, it was too cold for him to swim comfortably. Overall, I have no complaints about the staff. They were outstanding, and those two wonderful ladies made our stay memorable. I would definitely stay here again and hope the breakfast options and pool temperature are improved in the future.

Great!

Friendly helpful staff, nice clean rooms, very restful stay.

Easy location and very clean

The hotel was fairly clean and the beds were comfortable. The hotel is extremely overpriced for what's offered and the general appearance and almost all of the outlets in the room didn't work.

Very good

Yes

Quiet room A typical American breakfast with limited choices

A typical American breakfast with limited choices

The property was o.k. The HVAC in the room was incredibly noisy. We could not sleep so we turned it off. The room then became very hot and stuffy. The bed was fine. The blankets and sheets were serviceable but should have already been replaced. There was no extra pillow or blanket. Accommodation was minimal. I would have expected more for the price of the room.

Exceptional

I liked the breakfast and the room was pretty nice and comfortable. The front staff was very helpful and nice. Omaha is a very pretty place we enjoyed most of our time there. Front staff was very nice but while we were in the process of taking our stuff out from the room a cleaning lady that is Mexican was very rude and mean. She was not nice at all, telling us to hurry up and leave and the we should know better then to be still in the room while we were in the process of taking our stuff out and we notified the front staff before hand while returning the key that we were still taking stuff out and they said it was fine. Smh everything was great until the cleaning lady.

Front staff was very nice but while we were in the process of taking our stuff out from the room a cleaning lady that is Mexican was very rude and mean. She was not nice at all, telling us to hurry up and leave and the we should know better then to be still in the room while we were in the process of taking our stuff out and we notified the front staff before hand while returning the key that we were still taking stuff out and they said it was fine. Smh everything was great until the cleaning lady.

Location and staff cleanliness Bed was uncomfortable

Exceptional

it was all wonderful nothing to dislike. it was all great!