Fairfield Inn & Suites by Marriott Paducah

Room was nice and cold. Breakfast decent and staff friendly

The bed was quite low to the ground (difficult for my husband to get in and out of) and there was not enough room next to the bed for my husband to navigate with his walker. This is unusual for an accessible room. Otherwise, the staff, breakfast and facilities were lovely.

Very good

Staff was very friendly and helpful. The bathroom needed maintenance in the shower but not terrible. The desk staff was very polite and tried to help helpful. There was a family staying above us with lots of jumping going on at 10 pm. I complained twice to the front desk and they attempted to take care of the situation but it took until 11 and it caused a very short night for our traveling day.

Air conditioner in room did not work Breakfast was not good

The pool was extremely cold

Very good

Very friendly staff. Excellent breakfast and coffee. Nothing. Showed a little wear but fine.

Good

Exceptional

Very good

The staff in the breakfast area were extremely friendly and helpful. They made a tremendous effort to ensure that you had a wonderful sitdown breakfast before continuing your journey.

Mia the receptionist was great I called to tell her my room was nasty she came up to bring me a new key & upsized my room to a suite 1st room was dirty the shower had air in it the toilet had rings around & when checking out no receptionist was at the desk I had to wait 20mins before she came

Everything was very good EXCEPT...

The property was nice but we could hear the highway traffic and the guests above us stomping around all morning.

Very good

I will preface this by saying this weekend that we stayed was hectic due to a full hotel as well as there was a storm. However, we arrived ready to check in and everyone was redirected to wait. We had 3 rooms booked. There was not enough towels in any of the rooms. We asked for more and was told from one staff member that is was a full house and there was nothing she could do. The night shift staff did bring several towels that would cover the players that were present. Also, my personal room door would not lock. I was told there was nothing that could be done and that no one knew that it wouldn’t lock except for the staff and myself. There was a full house and that I could not be moved. I asked to call maintenance who said they were on the way. Found out later that he had called back and said he couldn’t get out due to the weather. I was never made aware. I was uncomfortable with leaving the room nor the hotel due to our items being in the room. I contacted front desk again and at this time is when the night shift came on. He also came to help with the door. It locked in that moment, but later did not lock again. When we were in the room we could ok the deadbolt. I was told that no one made them aware of the issue from the previous night and that’s why I was placed in the room. I made sure to tell the new staff the following morning. There was an apology and a a promise of points added but still no points added to my account as of yet. Will be the last stay here.

I enjoyed my stay. I liked that the breakfast was ready and fully stocked the whole breakfast time. I liked that the pool was available and clean. I didn't like that the towels at the pool were so small, as a plus sized girlie it's kind of a bummer but not anything that will make me not come back. I disliked the odor in the hallway that smelled like mildew and feet, it also lingered in the room until I sprayed and disinfected the room. After that the room smelled lovely. I enjoyed the hotel staff they were very helpful, friendly and understanding. Overall I had a nice stay for the 2 nights I stayed.

Room was clean and comfortable!

Easy highway access.