Extended Stay America Select Suites Phoenix Airport E Oak St

It’s ok

I book a room thru here and once I got to the hotel they was sold out and I didn't get my room

Location near restaurants and stores. VERY bad carpet, no paper towels, no Kleanax, no waste baskets. As I was unloading my car, there were 4 police cars, with an officer telling me I needed to stay inside my room.

Best hotel long term hotel in Phoenix that I have been in It’s clean and quiet and every one is respectful

Great job on the staff for the cleanness and helpfulness with anything that you may need I love the property

The property is clean and quiet and has a great location for stores The staff is amazing the manager is awesome and they are very helpful and friendly

Everything here is great from the manager to the staff No complaints

The staff and manager is awesome and helpful and respectful No complaints

Microwave was old. Had to go across the street to QT to heat up my food. 1

To the point. U get what you pay for. Carpet was disgusting. Bathroom looked dirty. Wouldnt go back.

People hanging out in parking lot

Not the best cleanest but the price was okay. Hard to check in after 10pm.

Pésima atención en recepción, cero tolerancia a extranjeros, no me aceptaba la ine como identificación y muy grosera la recepcionista, la habitación en muy malas condiciones y el baño asqueroso, no volvería.

I arrived at this property at 11:45 PM. When I called the after‑hours line, I was told I could not check‑in for over an hour because their nightly system audit locks their whole check‑in process.The remote agent was unhelpful, impatient.

I liked the staff and also the manager they are nice and polite and they keep it safe and clean so I recommend staying here 10 out of 10 N/a

I had to change rooms because the toilet wouldn’t flush. The staff gave me a plunger to try and fix it, but it wouldn’t help. I SHOULDNT HAVE TO BE FIXING A TOILET ON MY VACATION! I wasted a day trying to fix the toilet and move to another room. The next room had a better toilet that worked, however, my gf got bitten all over her arm and legs from bed bugs in the couch. I would not recommend staying there, until there rooms are cleaned thoroughly and have new furniture. Highly disappointed

DO NOT STAY HERE! Hotel was SUPER FILTHY in a ghetto neighborhood. I couldn’t even sit on the sofa. I left immediately and they refused to refund my money. The tub was atrocious as well. Save your time & money and go somewhere else! Calling ut “Residence Inn” is false advertisement! Its nothing like any other Residence Inn I’ve been to. More like Motel 6 hole in the wall.

The front desk staff is very rude, nasty and condescending. They treat you like dirt. They need a man on thier staff to breakup all those hormonal cows

Very good location.

Location and price Staff is very rude and wouldn't allow me to renew room after they said I took a towel from the linen cart. In addition they called the other extended stay we booked and told them do not rent due to numerous issues although I stayed there for a week and was only asked to leave today at check in. I asked for an exception because I am disabled and have children and the lady became very threatening and yelled at me. Treated me like a dog!!!! Although there is allot of prostitution and drug dealing in there. She kicked me out because I'm cute I guess ?