Extended Stay America Suites Dallas Plano Parkway

Passable

Not a lot. No breakfast, just stail muffins and bad coffee. The room was very ugly with spiders . The smoke alarm beeped a very high pitch beep every minute all night. We as to get it fixed but they didn't. Bad experience.

Convenient, served the purpose I needed, comfortable.

Room is clean nice smelling good people are nice

I heard nothing but great things when I booked, I arrived, it had an off putting smell. The one staff I dealt with was very nice and informative. I get to my room. It smelled like a smoking room. I look around the TV is dirty there is hair in the shower, the sheets had stains and I found FOUR roaches I had to get up out of there. I do thank the ESA staff member that checked me in and out. She was very kind even during the check out process.

Nothing I sorted it on top already

Would not recommend at all our stuff

.

Good location, friendly staff. The room we stayed in was okay, the bedroom its self was extremely hot we couldn’t feel any of the air flow from the sitting/living room area which made it uncomfortable to sleep. The remote for the tv didn’t work for neither tv we had to get up to keep changing the channel which was kind of hard to do because they were old tv’s and the buttons would stick or not work at all. The bathroom door was broke so we had to lift it up and down to pull it closed and open and it never really closed all the way. **They in fact do NOT have a fitness center or swimming pool even though they have signs in the building that say otherwise.

SAME

NOTHING AT ALL WHEN WE ARIVE THERE THEY DID NOT RECOGNIZE MY RESVATION. SAME

Breakfast was minimal (OATMEAL AND COFFEE) and the staff was very helpful. Cockroaches upon entry to the room.

Disappointing

Very good

The exterior of the front of the hotel look nice but the backside was littered with trash. Our room was a 1 bedroom and the fan between the living area and bedroom to move air to the bedroom did not work so had to run the AC as low as possible just to get the bedroom comfortable to sleep. The screen in one of the windows was torn, the table was not secured to the stand and the edging was peeling off, the refrigerator magnet in the door sealer kept slipping out and dragging on the floor. While breakfast was advertised, it consisted of package muffins, granola bars and oatmeal. Coffee was only available at breakfast and there were no coffee pots in the rooms or ice makers on the floors. We had a couple of cockroach visitors and one millipede.

Nothing The lady at front desk.

Nothing What could have been better is the employees they shouldn’t offer someone a room and then give it away they should offer ice and cups they should have pool they should have brand new equipment . Twenty hotel in Houston is better than this!!

There is a lady called Jennifer front desk they need to get rid of her very rude very unhelpful she sits outside smoking on the patio I will never go there again

Nothing I felt unsafe and the environment was harmful. There was mildew inside the vents and around the kitchen areas with unsanitary bathrooms. This facility was NOTHING like there extended stays. Mildew and mold check. There were people outside doing drugs. The breakfast was expired as well. My stay felt hazardous, so I only stayed for one day. I reached out to HR and was told to wait 48hrs twice. So I couldn’t check out or I wouldn’t get my money back. So I brought the key back on the check out day. But I stayed elsewhere.

Exceptional