Sawgrass Marriott Golf Resort & Spa

Great location. Rooms could use updating but overall good experience.

Room had a bizarre smell, mold was present in the shower and sink area. Overall the room was not very clean but we were only there for two nights so overall it was manageable.

Reaching out to Marriott to give me the confirmation number for the two rooms was a HUSTLE. They also didn't want to give it to the people sleeping in the rooms. I had to call like 5 times, explain myself several times, and write emails. Honestly, the year ended while I was at it.

Our stay was great-we always love it here!

It was nice

Great pool wonderful, great location for us. Didn't get to the beach unfortunately it looked fabulous. Old villa, Vernon Restaurant closed Monday evening, Starbucks closed Wednesday morning, no internet again stayed at 3 Marriotts no internet at all 3, staff couldn't connect. In US 8 weeks and had internet everywhere else we stayed. Had to pay for parking at our Villa, at Marriott Riverside Savannah we had to pay $45 for parking per night so very disappointing. Charged $25 per day for children to play. Just whack a charge in at every opportunity. Amazing we where not charged to swim in the pool.

Overall, the property is clean and well-maintained. However, there was a persistent and overpowering musty, mildew smell in our hallway throughout our stay. (1st floor 100’s). It made that are feel dated and unattended.

The staff was AMAZING!! Very professional, helpful and welcoming. The resort is super pet friendly (I think $125 or $150 fee), a lot to do within the resort or via shuttle, and the beach was beautiful and quiet. I want to go back next weekend!

Every trash can was overflowing, someone from housekeeping woke us up a little after 9 to ask if we were checking out-check out was at 11 and obviously if we weren’t checked out in the system we were still there we did not appreciate being woken up.

Great front desk and concierge team.

The rooms are in desperate need of updating. Bathroom shower fixtures need to be replaced. It didn't work at all and then when they "repaired" it, it was coming out of the wall.

Be careful when booking this property they run a scam at the front desk where they take your credit card and tell you they’re gonna charge you for incidentals what they really do is use it to charge your resort fee and also a parking fee people that use third-party booking agencies, Expedia, etc. be extremely careful because many times Expedia will absorb the cost of those fees in your total bill and this property likes to double charge you for that also the villas are moldy and stale and the general staff are just kind of low rent. People with lousy attitudes definitely not high-end service.

Construction going on upstairs in afternoon and morning. We have been staying here for over 20 years and this was first bad and bad was an understatement…. We will explore new staycation options

Had a problem with the shower and we were immediately given another room.

The bars, pools, and the shuttle to Cabana was excellent. Enjoyed our stay.

The property is overall nice. I stayed in the villas this time. The 1st one assigned to me had a stale smell. I contacted the front desk, and they gave me another one right away.

The first room we were assigned was not in the main building and had a very strong, unpleasant odor. Even after moving to the main building, the property felt so dated that we could clearly hear the sewer and plumbing sounds from the upstairs bathroom. Given the high nightly rates, the value just isn’t there—especially since the resort has no official partnership or special access relationship with the TPC Sawgrass golf course.

Spectacular property!

The grounds on this property were beautiful, as they should be, home to such a prestigious golf course. The amenities and rooms however, were lack luster and VERY dated. To be clear, I was put in the Villas. When I hear Villas, I immediately think luxury well, this room was anything but that. The television didn't work. I requested a King bed and got two full beds. There were a few dead spiders in one of the beds when I checked for bugs. I didn't complain, just used my room as a place to sleep while I was there for a work trip. My final night, I was awoken at 4am by water dripping on me from the ceiling. Half asleep I move over to the next bed and lay there continuing to hear the dripping. I called the front desk and they ended up sending maintenance to check it out. The room upstairs was empty, so this was a pre-existing leak that was never properly sealed. At 5am I was removed from my room where I spent the next 2.5 hours in the lobby. For such a prestigious resort, I was HIGHLY disappointed.

Resort is clean and nice, but has some funky smells in key areas around the resort (main entrance/ice machines/ elevators). Some basic air freshening devices would go a long ways.