Springhill Suites By Marriott Kalamazoo Portage

There was no mini fridge in the room. We called about the thermostat saying it's low on battery and stopped working while rhe room was freezing and the employee that answered said it's a very complicated job and he will send someone when they can. Nobody came.

noise level. We were placed on the 4th floor facing the highway. The hotel was nowhere near full and has a quite wooded area in the rear. It was a sleepless night. Why place the few guest in the noisiest rooms rather than the quiet side of the building? Also, the linens were not Marriott standard (pilled sheets, thin, rough towels. This was a disappointment.

Excellent overall atmosphere throughout the property, from the outdoor fire pit to the bar and room— everything was perfect. The breakfast in the morning was a little uneven, with being out of milk for 20 minutes, but still passable.

Clean hotel and helpful staff. A+++

Every thinking was great. Will be staying there again.

Disappointed that the hot tub was not working

The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price.

Clean and very nice room and bathroom. Shower was fantastic. Loved my room. First and the most important thing! The damn door. What in the heck were you people thinking putting a 100 pound door on with that hinge thing that makes the door slam!? Thats all I heard all night long!!! Until 1am I heard kids yelling and running as well as slamming their door or letting their door slam. Hearing car doors slam all night long. The air conditioner would kick on and it was soooo loud we thought someone was coming through the window. Then the ceiling kept blinking a white light all night long. Fire hazard thing in the ceiling. I dont know why but it blinked all night long. The stay was so bad I was checked out by 730am. No one cared to ask why I was leaving so early.

Exceptional

Very noisy with interstate traffic all night

The room was lovely and the bathroom was spotless.

There were a lot of children in the hotel which deterred us from using the pool and hot tub and made the breakfast area a little chaotic, but the hotel kept up well. Breakfast had individual spinach egg quiches, biscuits and gravy, and the typical toast offerings and waffle iron. The staff were very nice and were working hard. Overall happy with the stay.

Spacious accommodations. Clean. Friendly staff.

Superb

Blood on the sheet. Our room was close to the bar and it was so loud our baby kept waking up all night long, well after the 11pm close time. Staff was nice and respectful.

The staff were nice.

The hotel was excellent with wonderful staff from the guy who checked us in and Alyssa the bar tender.,very clean and beautiful hotel. We would come back again.

Everything was new and modern. Very clean and comfortable.

The gym, the large rooms, the silence if you book a room backyard You have to ask if you want your room to be cleaned daily

You have to ask if you want your room to be cleaned daily