Hampton Inn & Suites Pueblo-Southgate

Had to change rooms due to rust in the bathtub & peeling wallpaper. The 2nd room had dirty floors in kitchen & bathroom. The grout on bathroom floor was black & needs to be professionally cleaned. The outside of property was filthy. The dogs were allowed to urinate right by front entrance. Concrete needed power washing. Trash was over flowing in trash cans outside & inside lobby. No air conditioning in lobby. Said they were having problems with it. Will never stay at another Hampton

It was ok, not the newest or cleanest

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We were evacuated from our home for wildfire and the staff here have been nothing short of incredible. They have been flexible, compassionate, and provided kindness during chaos.

There was no upfront information that stated that there would be another room charge for deposit. I would have thought that the usual deposit for amenities would have been less. There was also nothing stating in town rentals are different from out-of-town rentals. I don't think rentals should have origination qualifiers based on driver's license. Breakfast times should be adhered to and not shorten by a half an hour. One more item to note; if there is a parking fee it should be noted.

Steve the hotel manager is super awesome and with the friendly and hard working staff they definitely deserve a renovation upgrade to match their hospitality. Give them raises Hampton/Hilton, the people of Pueblo and tourist from all over the USA deserve it! GOD bless!

Ceiling not fixed from a leek in the breakfast area. Dirt on the wire shelves in the closet, dirt on the bathroom walls. I think it is for workers not families on vacation.

The hotel has definitely seen better days. Doors were broken, the bathroom was dirty and the AC didn’t work. Definitely wouldn’t stay there alone.

It was a good stay and the pool and breakfast were good. We did have to go to the front desk for towels for the pool. This is a nice motel but could use a little work. The parking lot could use a little cleaning. I usually hold a Hampton to a higher level.

Good

This hotel was great to stay at! The staff was incredibly friendly and helpful. The rooms were exceptionally clean and the linens were fresh and crisp!

Everything N/A

The breakfast was very good. There is plenty of seating for guests and the food was hot and the staff was very friendly.

Graet

Great hotel and great staff.

Grandkids loved the pool Which there was a hot tub. Very amazing staff, full breakfast, clean rooms.

The staff was wonderful and they were helpful when needed.

A very pleasant stay.

Clean room! Nice property!

Older property needing a little love. Drape in my room were stained and dirty. Bathroom paint chipped. Breakfast was ok.