Comfort Suites Columbus

The bed was dirty, no towels, the first day when I left and came back at night the room was still dirty and no towels…the smell of the room was horrendous… last night was my last day there was people slamming, screaming, punching the walls I called reception she said there was nothing going on .. after I called reception they were back at it yelling, screaming, punching I couldn’t sleep all night.. overall I will never stayed at the comfort inn… I felt like leaving the same night .

Just know I’ll never come here or suggest this place to anyone lol. I came in Thursday with my daughter and 4 very bags. Wasn’t greeted or walked in with crazy eyes immediately. I sit down cause my daughter is sleep and I’m alone then moments after I check in. First thing I was told is that I smell like weed so if I smoke on property I will be getting fined. I haven’t smoked anything since I was 17. The way she said that so loud in front of me and my child was so unnecessary. Then randomly I get charged a 250 deposit fee. I never been to a hotel where the deposit fee is that much. I only spent 456 on my hotel that deposit fee was crazy. Then my tv was broken as soon as I got in there. I went to tell her and she said yeah the connection is bad ???? Well I want a room with a tv that works lol I have my daughter. She came in the room and clicked a few buttons and the tv still didn’t work. Rooms had random stains in the wall. I took a shower and some words popped up on the bathroom door idk what they used to keep that up there but that shows the bathroom doors doesn’t be cleaned. Overall my experience here was terrible I won’t be back not that the lady at the front desk cares lol. I guess that’s how life is when you’re black and minding your business. Also said it would take 10 days for my deposit to come back.

Exceptional

Sewer gas leaking into the room.

The TV didn’t work in the room. The front desk clerk immediately moved me to a better room and made sure everything worked properly.

Clean and comfortable The booking was misleading than the hotel itself. Expecting heated pool on the rooftop was misleading

Great air conditioning, nice beds, soft sheets, big rooms. Breakfast is ehh, very same every day, precooked frozen omelets, crappy fake bacon, basic hotel breakfast. For this price one expects better breakfast. No restaurant at hotel. Super sweet breakfast lady will greet you like a dear old friend and pick up after you like your mom.

Breakfast wasn't that great. Staff, Liz was wonderful, very helpful and nice. The rooms were just okay; towels were old and some stains. TV never worked, couldn't get any channels to work, disappointed that I couldn't see the news.

Pretty fun down and smelled like weed, but it was okay

We found a crack pipe in our room the pool was down and the breakfast was horrible the place smelled like pot and sewer. We left a day early.

-Helpful, friendly staff -Easy check-in/ Check- out -Hot breakfast (good eggs) The bad: -Difficult location to find, even with Google Maps and Apple Maps. Location is somewhat hidden near an industrial type of location. More signs and lighting would help. -ELEVATOR BROKE overnight so very inconvenient to get belongings from rooms to parking lot. -One of my rooms had just 1 towel. -Pullout bed was disgusting. And no sheets to cover it. -I had 2 rooms- they were not next to one another. -Broken, old AC unit in front of one of the rooms. -Bath tub dirty. -Breakfast sausages were hard. Coffee was pretty watered down. -PEE in a recycling bin in one of the bathrooms! -Place not well maintained overall. Poor in appearance.

It was pretty good

Our sink drain was clogged and had to repair the toilet. It was constantly filling the tank without stopping.

The young gentleman that checked us in was very kind and helpful. He was on top of his job! He didn't allow people that weren't staying at that hotel hang out in his property, and that was definitely a plus! The rooms were clean and newly renovated. A lot of options for the complimentary breakfast. A big pool was there to be used, just a little cold. Over all stay was pleasant. Would stay again there.

Room was spacious, breakfast was decent. Would NOT recommend for families or single travelers. Did not feel safe at night.

The most spacious hotel on our 10 day trip, clean, good amenities. However, front desk staff were often unavailable with checking taking over 30 minutes.

We stayed for 3 nights. It was very easy with the kids. We saw lots of other families as well. Breakfast had enough options everyone was able to eat without worrying about purchasing other food. The staff was super friendly and helpful. Our stay was quiet and comfortable.

Don’t waste your time. Hardly any staff - rooms were dirty and not maintained well. Front door was broken. Very poor experience.

DO NOT STAY HERE. The pictures on Expedia are so deceiving, complete false advertisement! This place is a craphole to say the least.

Breakfast was excellent. Lady staff member was very friendly and helpful. Night staff not so helpful. Running water in toilet entire 2 night stay, even after reporting to night staff. Remodeled rooms but old, cracked walls in ballroom. Poor lighting at night in rooms. Nice shower. No magnifying mirror in bathroom.