SureStay Plus Hotel by Best Western Point Richmond

The room had a strange distinctive smell to it, the place was okay maintained.

I have stayed here before without issue, but this trip was not good.

Pool was closed unfortunately for the kids my only complaint

Approximately 2.4 miles away from family in the area, a good place to spend the night in. Breakfast was decent, staf was friendly, pool is maintained. However, nothing within walking distance, but a Chevron convenience store next to the parking lot. Overall, I would stay here again, it's not bad, pretty much what one should expect from a 2.5 star property.

It was good.

Clean room

Overall a great stay, easy check-in, clean room/bed/shower, T.V/microwave & mini fridge all were in working order. There is also a free breakfast with some limited offerings, but free is free and not many places offer this type of perk anymore, so it is nice to have as an option. My only warning to others is that it is right off of the highway, so it is very loud, but I knew that when booking so I can't complain. The room had ear plugs to help with that issue, so its not the hotels fault but did want to warn anyone who may not be familiar with the area or is sensitive to loud sounds. Other than that, a great stay for a really affordable rate for the area. I will definetly be staying here again.

Staff was very rude and unprofessional.. the amenities were privileged to certain guests and breakfast was not pleasant at all…. When asked why time changed for pool and asked to speak to manager we were threatened with DNR and was told we had to leave after we paid

It was nice and quiet. The train only came in the early morning so that was fine. I would stay there again.

Good Price. Convenient location. Noisy room facing the off ramp, I wish I had got one facing the pool. Great shower. Very good microwave. The bed was very high up and you had to leap onto. There was a strange smell from the bathroom like vomit or tobacco. We aired the room out and left the fan on but whenever we went out it returned.

This is a place for not more than a night and that too if you don't have any other options. Cheap, get in and get out. Staff was excellent. Cleanliness is much below average, breakfast was below standards. Parking was ok. Overall, if you don't have any other option, this is ok booking otherwise, avoid.

The place was clean roo. Smelled funny. Pool should be heated and open past 7pm. Breakfast was ok but maybe some protein should also be available

Easy stay and the rooms were clean.

Run down and dirty in sketchy neighborhood. They lock the parking lot gate at night due to area

D

Honestly not my favorite, could use some upkeep. But not bad at allll

Breakfast was good. The ice machine never worked and trash on the side of the building kept gnats and flies by the front door of hotel but staff were kind and accommodating UNLESS you come after 9pm theres a man that works nights that is extremely rude. Otherwise reliable and comfortable property.

Room was clean and beds were comfortable, looked newly remodeled. There were some blinking lights outside and train noise. The blinds were pretty good at blocking most light and they provided ear plugs for noise.