Home2 Suites by Hilton Richmond

Everything was excellent!

Nice hotel and well designed room. The area with construction was a bit hard to navigate. Front desk was courteous. Overall, a pleasant stay.

We loved the ease of access from parking to our room. Quiet during evening hours. Room was clean, would have liked to have 4 pillows on the bed instead of 3, but we borrowed the pillow that was for the sofa bed. Breakfast options were ok, but nothing exciting so we ate breakfast out 2 out of 3 days. The hotel is close to everything and has quick access to the freeway. Would definitely recommend this option to others.

Great location.

great stay! Clean room, good amenities, good bed (not great), great shower, full-size fridge. Limited breakfast options.

Liked the breakfast and room setup.

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We like everything about the place the large room, the floor plan all the amenities even has a pool and a fitness room. And the help yourself breakfast with real bacon and lots of cool things to make a breakfast sandwich out of. Bed is comfortable. The rooms are quiet and clean.! Couldn’t find anything we didn’t like about the place.

Great place and convenient location.

The room rooms and ameneties are very clean. I can’t think of one thing.

I wish people that brought their dogs picked up after them. The grassy areas were covered in dog poop.

Like all the grab bars in tub Like tub non-slip flooring Like laundry bags Very friendly night desk woman Dislike condescending check in associate Dislike lack of water pressure in the shower Dislike only receiving barely warm water

Room for improvement: Temperature. The AC was blasting cold air throughout the building. We were shivering at breakfast. It’s June- we didn’t pack for cold weather. The temperature within the room is controlled by a wall panel, but if you want to use the fan continuously for noise purposes the room fan will be circulating frigid air. There’s a chance this was user error, but we couldn’t figure it out. We had the room set on “cool” and to 75degrees. But the air coming out may as well have been from the refrigerator. The pool area is newer, but the door leading to the outdoor has a gap at the bottom- and we saw at least 20 dead flying insects floating in the pool. Ick. And similar to the rest of the building the AC was blasting cold air in the pool area as well. So while the pool water is somewhat heated the air above the pool makes swimming unpleasant/intolerable. $75 dog fee was steep. Considering the hotel next door lets dogs stay free.

Loved the size of the rooms. The staff was courteous and helpful!

Close to restaurants

Typical breakfast. But location was clean and safe. Walking distance to Cracker Barrel. Smoke detector directly over the bed. Had a flashing green light. Not an issue until all lights are out for sleep and the flashing light is annoying. Why put it directly over the bed??

There were 2 glasses in the room that had lip marks still on them and the drawers in the bathroom had trash in them.

Everything you need: easy parking, fitness suit, pool, washers and dryers, outdoor grill. Thoroughly recommend

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It was clean on the outside but it smelled horrible like dog It smelled like dog in every room horrible