Home2 Suites by Hilton Riverside Downtown Convention Center

The suite was amazing. The front desk staff on check in was a not so great, but was not bad. It just seemed like it was lack of compassion and understanding for someone who was a first time guest at the hotel and in the area. Things could have been explained better and with a sense of wanting to be helpful. Check out staff was great. Breakfast was amazing. Room wanted me to stay longer but I had to travel. Parking was not so great as the parking is part of another hotel, so driving down there I had no idea where to park until I checked in. Then I had to move my car out of a the Gsmelab/ Fooab parking garage to the Hampton garage, which is the Homes to Suites parking.

Exceptional

Amazing location with a lot of walk to spots…convenient in and out garage parking …friendly helpful staff with clean rooms. We took full advantage of the gym and pool as well during our stay. Look forward to coming back when we visit riverside again!

Bad

Great stay

Exceptional

I like the room feel like a home The pillow to soft

We really enjoyed our stay here especially my kids. The staffs were very kind and very accommodating. Love that the room was clean and also the kitchen area is a plus with a good size refrigerator and microwave. Everything’s great!

I loved the location and staff was great. Only downfall was the pool being closed as my kids were looking forward for it. Aside from that, everything was great.

Hotel was clean and maintained. Great location. Walking distance to everything we wanted and needed. Gym was clean. Breakfast as good and continuously replenished

Exceptional

The hotel is lovley, the only problem was the staff. Maria made my stay a uncomfortable one, I was planning on extending it was barely 10:30am and she told me to get out of the shower to go downstairs and pay. Also, the housekeepers just walk in without giving me a chance to open the door.

Really clean

Service stays on schedule!

Exceptional place to stay when visiting riverside. 5 minutes to downtown with lots of places to dine in

Overall stay was fantastic

We had a great time.

From parking to the front desk to room the hotel stay was safe clean , comfortable and enjoying. The stay was outstanding. Looking forward to the next time.

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