Staybridge Suites Rockford by IHG

Clean room Serve “lunch” and breakfast very generous Location and pool and elevators need to be cleaner.

Front desk stated that me and my guest were loud ,which was not true

Every thing was great

Right off the interstate. Very convenient for those interested in getting back on the road.

Staybridge Suites are my favorite hotels to stay at. I look for them everywhere I travel. I’ve never had a bad experience. They’re always clean and friendly staff.

Everything was WONDERFUL

Had a great stay! Rooms were clean. We had a room with kitchen area and it was well stocked with everything you might need. Even had a dishwasher. Staff was friendly and welcoming. The pool had beach balls which my kids loved playing with.

Wonderful customer service at check in. Quiet and clean.

The hotel was lovely and we really appreciated the kitchen unit. Unfortunately, we only had one night at the hotel and we didn't lget to use all the facilities.

Overnight stay for business. Room was clean, quiet, hotel was clean and staff was great

Exceptionally clean

Good

I ended up switching hotels. Engine confirmed I could get a refund and the room did not look at all like the advertised pictures.

Excellent

N/A

The staff at the hotel was great. Everyone was super friendly, cheery and helpful. The hotel itself is pretty old and the rooms are kinda gross. The furniture in them is like showing up to a college rental house. Our floor smelled like Indian food when you got off the elevator as well. So it was a doable stay, but not the best rooms. Breakfast was solid.

Very pleased, the hotel and our room were very clean and I’m very particular about cleaning. Breakfast was good, front desk staff was very accommodating!

The breakfast was the best I have ever had. A bonus of dinner was serviced M-T-and W evenings. The staff was great. The kitchen help, even took thed temperature of the foods. Everything was kept up to date. I would not change a thing.

They are in process of renovation but that didn't affect our stay. Comfy clean breakfast was very good. Lots of options. It is more than a 2 min walk to the Hard Rock. .6 miles. Actually more like 15 but very doable. All in all a great place.

If you are looking at this hotel on Hotels.com, you should know, the photos are completely false! The hotel has not been updated and looks NOTHING like the photos on the app/website. Our pullout bed was filthy and there were springs and metal pieces falling off of it. The pool was run down, the furniture was old, beat up and stained. We didn’t stay so I can’t comment on breakfast. The front desk staff was very kind and helpful in getting us taken care of, but we were definitely disappointed in the dishonest description on hotels.com