Hampton Inn Rockford

They’re tearing this place up for a remodel. It’s clear both inside and outside the rooms. Under the circumstances, the price I paid was way too much.

Hotel was receiving upgrades

The property was being renovated, so it was not in perfect condition but, I would not hesitate to stay there again. The breakfast was good and the staff was very polite and friendly. The room was very clean and quiet.

It was under construction while we were there. The staff was great at the front desk.

Remodeling room keys had to be reprogrammed junk everywhere parking lot a mess

Pool was not available. They were remodeling so the lobby was a mess.

Hotel was dirty and in disrepair. Needs a complete facelift

Breakfast was served and was just fine. However, there were workers sanding (wearing a mask) in the hallways while customers were walking by. Some sanding was going on near the breakfast area. Our room was perfectly fine - except for one thing. Our hallway was not air conditioned. Workers were hanging wallpaper. Our room was cool but VERY damp. I first thought the sheets hadn't been dried completely. Everything in the room felt damp. It was very hot outside and the humidity was felt in the hallways and evidently getting into our room. Why would they not shut down one floor at a time for remodeling? Things were quite a mess. Workers worked late into the night to get the lobby/breakfast area done. I'd wait to stay here until the remodel is done.

Nice property.

The property is under construction but it's still really maintained. I did want breakfast but that didn't start until 6 and I left at 530

One of the pillows had a very bad smell (like old stinker sneakers). I had to put it in the bathroom so I could sleep No bottled water in the room for the coffee maker

Very good

Pool was nice, room was big and clean, we stay here often when coming to town! Unfortunately hot tub was down but pool is heated and it’s not to cold

Fairly close to family. The bed was comfortable. The floor was hot as soon as we walked off the elevator. The room had an unpleasant smell upon entering. The humidity level was higher than normal. The toilet seat was really low for someone tall or of senior age.

One night stay- good location and reasonable price. Room was clean and bed comfortable. Would definitely stay again.

Very good

Wished you used regular plates/silverware rather than disposable items.

The breakfast area was kept very clean and stocked. The staff was really nice. Emma at the front desk was very accommodating since our rooms needed to be changed because the request didn’t go through from Expedia to have adjoining rooms. They are in the process of remodeling so there is some understanding of the cleanliness. However, if you are going to put guests in a room, it should not have debris in the bathroom. A couple of the usb ports did not work.

Location Whirlpool did not work. Fitness center is small. Facility is tired and needs work.

Our room was to be handicap.