TownePlace Suites by Marriott San Antonio Northwest

The front desk staff kept apologizing over and over but they were really nice, the maid didn't speak to us at all - just hand you what you want and turn her back. The lady down at the breakfast was the best one and I appreciated her she was only one putting food out and she always kept bringing out more everything that needed to be replaced. It was only 6 minutes from Six Flags that was a good thing.

Well unfortunately they had a major water leak that caused the facility to have to turn the water off for the majority of the day. Staff was great and pleasant. Not their fault. So I do not blame them. Breakfast was good. Scrambled eggs and turkey sausage with normal fare. Area was clean and tables were wiped for next guest. Well stocked. Some guests played loud music at the pool till about 12am. Fortunately our room was sound proof enough that you could just tell they were playing it, or I am deaf. You pick.

Overall good experience.The only thing is the rooms are too small for our family.

Clean room was realy bad, the floor was sticky and the room smelled bad.

Nice

had alot of room for my 4 kids and myself. Loved that ir had the kitchenette but hated the lighting it needs upper light instead of just lamps.

Staff was really nice. Really wanted to like it but the AC just wasn't holding up well. They're pet friendly so we had to try to sleep through all the barking going on next door. It's in a very unfortunate part area, you think I-10 and Huebner couldn't be too bad but you'd be wrong. Tons of unhoused folks and cops in the area since it's next to a sub station. It's alright in a pinch and getting it for 140 a night after taxes wasn't bad but overall it's definitely a 3/5 stay. Breakfast was good the first day, was hardly even put out the next day. The staff was lovely, they just seem overbooked for the summer.

Great experience there. With staff and front desk help when needed. Very attentive.

The staff was so welcoming and friendly our stay was fantastic☺️. They provided us with an amazing experience. Definitely worth it!! 😉

Was nice, the manager was very helpful and polite. Was really hot when you first walked in but as I got closer to my room it was really cold and nice how we like it. It was booked on mistake but if I ever come back to that area I will book again

yay

The staff was PHENOMINAL! I did not run across one person that wasn't exceptionally helpful and very cordial!

.

Muy cómodo, tranquilo , el personal es muy amable y cooperativo, el desayuno es bueno, y cercas de hotel están tiendas de alimentos todo cercas y puedes ir caminando.

The place was clean and staff was friendly. But my daughter and my other daughters boyfriend got bit or something gave them bubbles on the skin and a rash from the hotel. I do not know if it was fleas, bed bugs or something at the hotel but two rooms in different locations and what are the odda of both of them getting it. I was also disappointed in the coffee. As much as I paid that was the first hotel not to have flavored coffee creamers.

Love and renovation the property.

The television in my room was very old and small for the size of the room that I had .There was not a good selection for breakfast. There was no ice maker on my floor .

I liked the size of room and the full size refrigerator. The latch to lock the door did not work. The hotel is old and out dated. Only 1 elevator worked the entire stay. There wasn’t many options for breakfast and the staff putting out breakfast seemed annoyed every time. The water for the shower barely got hot so never got a good hot shower but staff said there was nothing they could do about it.

Bad

Staff was exceptional. Good breakfast. Excellent location if you need to be by the medical center.