Best Western Capistrano Inn

Breakfast was very good. We stayed 2 nights and the breakfast wasn’t exactly the same the second morning as the first so a little Variety was good. Day one was omelettes with sliced sausage and roasted potatoes. The second was hard fried eggs with sausage patties and potatoes. Staff was super nice. Room was clean. The large shampoo, conditioner, body wash & lotion smelled super good. Hot tub and pool were on point. We travel a lot and we would stay again.

It was good and very acvomodating in alk adorcts if service

The staff was professional. Helpful and took care of my requests in 10 minutes…the rooms are extremely clean and tastefully done

Room was clean, staff was helpful and friendly, breakfast was included.

It’s an old hotel but it was clean, priced well and good breakfast. This place was in its heyday back in the 80s

Breakfast is very good with many choices.

Our hotel room was renovated and very clean and tidy. It had both a microwave and a refrigerator. Small coffee pot but enough to get you one cup out the door the hotel staff was really nice and efficient. The breakfast was adequate and plentiful. Our stay was surprisingly, really nice and while the windows in the room did not have double pain, quiet windows it was still relatively quiet.

Very clean rooms, comfortable beds, friendly staff and a great breakfast.

My room was clean Need updating and the price was high

Breakfast was great and staff was friendly. The beds were OK and the room fairly clean. Carpet was lifting up at the edge as soon as you came into the room. Room was decently clean. There weren’t any elevators that I know of. We did look around, but we couldn’t find any.

(eggs not so much); TV was okay; Jeff and Alisa very helpful; got rested.

Room seemed clean but there shower still had hairs on the walls from the previous guest. Also, the water from the sink and toilet had a sewage smell.

The photos are very dated and misleading. This property is being used as long term rentals and has residents. There are pets, smells of cooking, and residents who find it funny to put peanut butter on door handles. I'd urge management to view cameras, but I'd doubt they're operational. Our bathroom door was so rotten and water logged it wouldn't shut. The bath itself was moldy with little hot water or pressure, the shampoos that weren't attached to the walls but sitting in the corners smelled like gasoline. The rug throught our room was so tired, stained and fraying I wore my shoes the entire time. The real test was a piece of bread that was in the stairway, it sat there for 3 days during our stay without housekeeping picking it up. I really can't make these things up. Hats off to the pest company though, no animals or bugs dragged the bread away. My advice, unless you absolutely have to stay here, don't.

Close walkable to San Juan Capistrano Mission and town.

muy buena atencion, del staff.

Jacuzzi is very, very small.

Friendly and clean

Descent room.

Seems to be a target of the sheriffs dept.Aside from that my stay was excellent

I thought for the price, I was quite pleased. All employees were very friendly and answered my questions. I definitely will go back.