Quality Inn & Suites Seville

Dirty and dated

Bad

Everything was nice about r stay

Exceptional

Superb

I've stayed in a lot of hotels, but this one takes the cake for the worst experience I've had in years. The red flags started before I even got in the room — the key card envelope was visibly dirty and clearly reused. If a hotel can't spare a clean paper envelope, what does that tell you about everything else? Inside, it got worse. The curtains had mold on them. The bed skirt was stained, like something had spilled and never been cleaned up. The sheets looked slept-in, and the pillowcases were inside out — which makes you wonder if they were ever changed at all. The security lock on the door was completely busted, just hanging there, unusable. And there was a gap at the bottom of the door big enough to fit your hand under — no wonder the room smelled musty and stale. Soundproofing was nonexistent. We could hear every conversation in the hallway and every footstep from the room above. We'd paid extra to bring our dogs and planned to leave them in the room while we went out, but there was no way — they'd have barked nonstop from the noise alone. By day two, we'd had enough and booked a different hotel rather than spend another night there. On top of the $129 we'd already paid, we were out an additional $200 for a clean, decent place to sleep. Bottom line: dirty, broken, loud, and not worth a penny of $129/night — let alone the extra $200 it cost us to escape it.

Exceptional

The room was fine but it took me about 15 minutes of messing with the TV and the HDMI cables to get it to come on. Pool was nice but they didnt turn on many lights when it got dark. Dark pool, messing with the TV was annoying. Breakfast was annoying, got there at 8 and there was no hot food left and nobody was at the desk for nearly 30 minutes so it never came. Also ran out of syrup for the waffles. Asked for a rollaway and they said no because they were on the other side of the building. Also, no towels for the pool so if you go make sure you take your own.

Pleasant

Greq5 stak, kind helpful staff.

Well the orange juice was bad and I came down at. 8 and was barely anything there so I didn't get to enjoy the free breakfast Keep bigger towels for the swimming

The bathroom had hair literally everywhere. The bedding was dirty. Stains on the comforters, hair on the bedding, a sock that wasn’t ours under the luggage holder. Even the towels were dirty. I don’t think the room was cleaned at all. Clients had a similar experience. Thankfully they booked the insurance and were able to cancel their room and stay somewhere else. I have never been more disgusted to stay at a hotel. The shower drain also didn’t work. My horse stalls are cleaner than this hotel. Do not stay here.

Visible stains on bedding at check-in,

I like how cozy the room feels after a long day out and about. The beds are a tad hard.

Management was supposed to refund reservation made in error. Either the hotel or Expedia didn't follow through with promise of refund.

It was just ok,

Convenient to the interstate Property was outdated, room was not clean. Towels in bathroom were not clean had stains on them and there was hair in the shower wall not ours.

Only iss ur was no eggs or potatoes left at breakfast and it was only 930.

Pool with jets was too good. Front desk gave us fresh towels and extra blankets as requested.

Not worth what they charged.