Courtyard by Marriott Houston North/Shenandoah

Everything was wonderful save for the fact that there was no absolutely no free breakfast which kind of sucks because that's the last thing that I wanted to do is go out and forge for food however any lady at the front desk was exceptionally helpful and nice even went and dug out one of the food items that wasn't stocks normally that I was craving and I greatly appreciate that however when it came time to check out they were a bit more than pushy actually deactivated my room key card when I was like 10 minutes too slow and getting out they're supposed to have late check out options and the guy actually escorted me up there like I was some type of riff Raff or Criminal it was a bit disrespectful to be honest and I did not appreciate that also had to ask for clean linens on a daily basis instead of being offered and was never so much as offered hygiene items or any type of coffee which is the only complimentary breakfast that you're going to get there

We came for a concert with 4 women and all got ready for the concert and it had plenty of space and mirrors for us all the get ready. Loved it!

Loved my staycation

Clean and new designed room. Spacious bathroom. Bed was comfortable. Staff behaviour was discriminatory. Both Bistro staff and front desk behaved well with others while being rude to me. Similar to other reviews, the room was sold "breakfast included. When you reach there, they say "You have to pay". When I showed them the booking confirmation they provide me with "Food Coupons"

Welp because Im out of business of saying horrible thing about business, I'll let you find put..However the facts towels were dirty, room was not clean, no breakfast..I was in a great location no everything was all bad but they clean staff seem complacent the it a hard job.. However towels should not be solider before use and the room smelled stale when we go into like it was not cleaned at all.. over all I don't I would book this hotel again as I have been to better mastitis and if I was member I can membership over..Oh breakfast not included..They do have coffee shop and it 40 minutes from Houston..The front desk staff was hit or missed depending on when you spoke to them and who was there..So improvements in laundry, describing the location better especially what is or not included definitely not 9.8 hotel..Maybe the franchise but not this hotel & above all improve staff professional development..I give this hot about a 6..Also shampoo the rugs once or twice a month, it smell like old cigars..By the way I do not want a refund, a voucher to try you again or speak with anyone..I believe accuracy in user experience is important to make an i formed decision..Thusxwas not malicious written, just a factual assessment of my experience at this hotel

Crap customer service

I had an amazing stay! Super great hotel stay

Everything N/A

Good location and clean

LOCATION AND THE ROOM FREE PARKING

This hotels is really spacious and the staff is great. My only negative would be that they do not have a free breakfast offer.

Just overall a great stay

I had to switch rooms three times the first night due to having a roach, then dirty sheets.

Hotel real nice and clean quiet nice setting just no free breakfast

Clean room, huge bathroom.

Very clean room

I would say that this hotel management is the best ever. Clean and easy to check-in at your convenience. Keep it up🙏

I did not get to try the breakfast but they had a Starbucks counter by the bar. The coffee was good!the room was clean. I felt safe in the property.