Hampton Inn & Suites Shreveport/South

Comfortable bed and quiet. In a very convenient location.

Superb

Location and staff Linda pricey for an older hotel

Huge very nice room! Light plate in bathroom was super bright and shone in my eyes all night. Great breakfast!

The location was convenient, and there were aspects of the property that could have made for a perfectly acceptable stay. Unfortunately, those positives were completely overshadowed by the condition of the room and the failure to provide the accommodations we reserved. I booked this reservation months in advance for THREE guests and specifically reserved a room with TWO queen beds. Upon arrival, we were informed that the room type we reserved was unavailable and were instead placed in a “studio” with ONE king bed and a pullout sofa. Calling this an “upgrade” does not change the fact that we lost an entire actual bed. One member of our party was therefore forced to sleep on an extremely uncomfortable, springy pullout sofa because the hotel could not provide the accommodations that had been reserved well in advance. To make matters worse, the condition of the room was unacceptable. The bathtub was visibly dirty and stained, which I photographed and have included with this review. At this price point and frankly at ANY price point a guest should not be checking into a room with a bathtub in this condition. My issue is not that an unexpected problem occurred. Problems happen. My issue is how it was handled. When a guest reserves two beds for three people, the hotel should either provide those accommodations or offer a meaningful solution. A kitchenette and the word “studio” do not compensate for removing a bed that was necessary for the number of guests on the reservation. I booked months ahead specifically to avoid this type of situation. We did our part as guests by planning and reserving the appropriate room. The property did not fulfill its end of that reservation. I would not stay here again and cannot recommend this property based on our experience.

The room was beautiful and everything was working. It was spacious and clean and the bed was so soft. I wasnt afraid to climb under the blanket. I slept so good The only thing wrong was I booked through a 3rd party and the staff didn't know I had a pet even though i indicated that i did have one? NOT the hotels fault at all

The room was beautiful and everything was working. It was spacious and clean and the bed was so soft. I wasnt afraid to climb under the blanket. I slept so good The only thing wrong was I booked through a 3rd party and the staff didn't know I had a pet even though i indicated that i did have one NOT the hotels fault at all

It was a nice hotel it had a good pool in it everything was super clean and breakfast was very good as well. And it has a very nice workout facilities as well. And the pool is indoors It showed a hot tub in the picture but the hot tub has been removed.

It showed a hot tub in the picture but the hot tub has been removed.

Exceptional

It was clean. Housekeeping was never present or available

The room was clean and the staff were great. The breakfast was great and it was close to the hospital I was visiting.

The location and it was clean. I book 2 rooms with queen beds. The beds were not queen. When I said something to the staff they didn’t act like they cared. I stayed here in this same motel a few months back and loved the rooms so I rebooked the same room but didn’t receive the same. The rooms were smaller and beds were not queen size

Loved it Nothing

Front desk was exemplary with greetings and accommodations.

The room was OK, but not up to the same standards as other Hampden Inns we have stayed in. It's definitely due for some remodeling. We had lukewarm water for our showers. I reported it after the first day. Second day we had hot water. Third day back to lukewarm. I suspect the shower fixture was broken as it was very loose.

We chose this location for proximity to LSU Shreveport campus. It was quiet, clean, and close to restaurants. No complaints, although we prefer smaller pillows. Just personal preference.

It was just a wonderful experience

Always a good place to stay.

The room was clean and comfortable. The AC cooled the room in the summertime LA temps.