Holiday Inn Express & Suites Shreveport South Park Plaza by IHG

Not a great stay at all. Expensive for the poor quality

I was good Enjoyed the selection At 7 am The fire alarm went off off

Everything was great

Overall the hotel was okay but for $200 I would expect a property to be a little better maintained. Staff were super friendly and my room was clean. When I arrived my door was propped open and the tv was on. Made me feel uncomfortable and when I went back down to report it, I was basically waived off and told the cleaning staff must have left it that way. Checking in after 9 at night and the hotel not being secure and no card needed to use the elevator, it was a little unsettling as a woman traveling alone. I only slept there and left the next morning so I didn’t have breakfast.

The hotel is very dated and neither we nor the staff could get the tv to work. we would give Robin from the breakfast buffet a good rating however. The automatic pancake maker produces undone pancakes.

The room was very clean and the bed was very comfortable. The staff was friendly and check in was done quickly. A nice hot breakfast was available and the breakfast staff was friendly. We were there for a family member that was a patient at Christus Medical Center and the motel is very close to the hospital. Many restaurants are close by. I would recommend to family and friends.

Hotel was under renovation. My room had water damage in the ceiling. Refrigerator was old and freezer looked molded. Staff was very pleasant and helpful. I wouldn't return.

Everyone was very friendly. Very clean very well kept.

Clean

I travel frequently and this was one of the most outdated hotels anywhere. Carpets stained/torn, showers and sinks rusted, and the most awful smell in the 3 separate rooms in our group. I woke up with a massive headache at 3 am from whatever chemical they used to mask bad odors. There is no way this hotel deserves 8.6 on reviews. Just book elsewhere!

Superb

Didn’t have hot water, pool was dirty with sonic wrappers cups and paper plates leaves, had to clean the pool myself as a guest in order to swim, manager wasn’t communicating well I booked a late checkout online out was told later that the hotel didn’t do late checkout out until the day u had to check out therefore the manager was rude and was threatening to call the police on me because of a mistake on there end, breakfast was sparse wasn’t a lot of options was only able to eat egg and pancakes, all in all I won’t book again

Breakfast is good, climate is good, I do not think the beds were made because the sheets were not tucked in on the bottom of the bed. I did not like to be questioned about my dog by front desk person. She asked if my animal was a service dog which I replied , "no." Then she asked me again and I repeated, "no."

I did not like to be questioned about my dog by front desk person. She asked if my animal was a service dog which I replied , "no." Then she asked me again and I repeated, "no."

Love the breakfast!

Bad

Everything was good, just as we expected . We would certainly stay there again.

Robin was so helpful in the breakfast area. Fitness center - had two treadmills but neither could use incline and one could not adjust speed manually.

Very clean rooms and friendly staff

Close to every thing & easy access on and off the interstate! Clean! I would suggest umbrellas for by the pool bc it’s 0 shade and my infant got hot fast in the broad open sun, so my older two didn’t get to swim for long periods of time because we would have to go back in.