WoodSpring Suites South Plainfield

Great place and amazing staff

The smell on the 2nd floor was nauseating. Once inside the room it was fine.

The location of the property is wonderful. The property was overall very clean. The staff was very accommodating and friendly. The property itself was fine, just a little bit of black mold in the bathroom above the shower should be taken care of before. It’s rented again. Too many people outside smoking pot day and night. I realize it’s legal in New Jersey, but still it was a bit much to walk out in the morning and at night and smell pot.

Very good

Nothing I had the worst experience in my life. It’s a disgusting hotel. I checked in, when I went to the room it was extremely dirty, dust everywhere where, hair on the bed. I attached some photos as an example, but believe me it was even worse. I went to the receptionist to ask to clean the room, she offered me different room. Just I opened the door, a big centipede was on the floor. It was alive. The receptionist saw it as she was with me. I told her I have a baby ( less than 1 year) so I can’t stay here, it’s unsafe. I want to cancel the reservation and get my money back. I did not stay in the hotel ( by the way, not qualified to call it “hotel”) She said ok, but we need the manager approval. She gave me the office number. I called the next day as the manager was not there. They did not respond to me, many many calls. Then finally they responded and informed me that the manager is off and I need to contact booking.com. I was already in touch with booking.com. They tried their best to help but but but this horrible hotel refused. Oh, forgot to mention, in the reception, there was big cigar and ashes on the floor. Not recommended at all. I have travelled a loooot, never saw as bad as this hotel.

They have used some hard chemical to cleanup. It was veey bad smell.

Staff was rude and have no respect for others

Exceptional

Overall professional service. The bed was much to soft

They could’ve warned people better about the parking lot situation and getting work done on it.

Nice location The cleaning staff was horrible didn’t clean our room and the room smelled

Convenient location and clean I always had to go get the towels

Superb

Great place and safe very clean

Good

Nothing The bathroom was horrible, shower pressure was really bad

Passable

I requested to have my money refunded after I called the manager up to the room from the first time when the dead flies were in the window.

Very nice place Elevator slow

Elevator slow