Candlewood Suites Stafford - Quantico by IHG

The location and staff were both great. The property was under construction and the only available rooms for disabled guests were on the ground floor due to the elevator being closed

Stayed at property several times recently on solo work trip. Staff was welcoming and room was spotless, the little kitchen was very useful and all I needed instead of dining out every night. There are many choices in the area but this was a great value.

Candlewood is a beautiful, well-maintained hotel. The location is ideal and close to the highway, and shops in the area. The staff was kind, knowledgeable, and knows the shops in the area. I would stay here again in a heartbeat. Thank You! All was well with the facility.

Exceptional

Exceptional

This was my 2nd stay at a Candlewood and I have been impressed so far! Check-in was quick and easy with friendly staff. The facility was very clean, and parking was available right outside of the building. The room came with a kitchenette stocked with any basics you may need to prepare food. The room was a good size with enough space to store away my belongings, and the bathroom was sizeable and clean as well. I love the Dove soap that Candlewood provides -- smells so good and works better than the subpar soap bars most hotels provide. The bed was comfortable and bedding was warm compared to many other hotel beds. The TV was nice, as it had streaming services and a huge range of live cable channels. Overall, great stay! I'll definitely come back to Candlewood in the future.

Very good

Not clean. Rusty hinges on bathroom door and bathroom fixtures were rusty. Dirty toilet. Staff at front desk was very helpful and got us a new room. Rooms were not ready at check-in time. Do not recommend.

Very friendly staff and clean room. No breakfast or pool but convenient location and ideal for a working week.

Pleasant

Staff was friendly and helpful, especially when I had some difficulties with the TV. The room was clean and suited my purpose for a place to sleep for short visit in the area. Entrance to the location was a little difficult at first, requiring me to go past the location and turn around at a convenience store to head back in the direction to enter the location. This was not a problem after realizing what I needed to do.

The hotel was horrible and AC unit flooded my room and destroyed my clothes

We had some issues with the internet & the AC in our room was leaking a decent amount of water. Other than that, it was fine

Location

The problems came down to logistics. The elevator was out of service, which made things difficult. On top of that, I wasn’t thrilled about the extra $50 incidentals fee. The biggest issue was billing: my card was charged twice, once as a hold and once for the actual payment. I know the hold will fall off, but in the meantime it ties up part of my credit limit. Good people, good room, but the billing process needs improvement.

Returning customers.

Not cleaning the rooms but once a week

Exceptional

Location The power went out, and we were without A/C for almost an hour. Laundry was not working I stayed for 2 weeks was not comfortable , elevator was not working my room was at the 3rd floors it was very stressful

The power went out, and we were without A/C for almost an hour. Laundry was not working I stayed for 2 weeks was not comfortable , elevator was not working my room was at the 3rd floors it was very stressful