voco The Tuxon by IHG

Everything about my stay was very nice. The only thing was that I called several days in advance to say I'd be arriving late at night and wanted to make sure someone would be available for check-in. I arrived even later than planned because of flight delays. No one was around and I couldn't find anyone. I had to call to the reservation desk and they finally found someone who said the person on duty had had a flat tire and couldn't get in on time, but despite the delay I eventually was checked in and had a nice stay, nice room and good pool to cool off when it was 107 degrees. The staff people were very nice.

Great stay! Kevin, our bartender, was AWSOME! Everything was wonderful!

Not a full scale restaurant and no normal dining height seating. Burger and fries at $20 was actually enough for 2. Menu quite limited, but everything except the undercooked oatmeal was fine. Nice lobby atmosphere and pool view rooms are worth tiny upcharge to be sure!

Exceptional

Rooms are carefully well equiped, but if you're travelling heavy, you might need more than 200 sq.ft. Only get a slightly more expensive pool view pool, otherwise your experience may shift to a more standard motel model.

Exceptional

Exceptional

Superb

Great place to stay for an overnight stay.

The floor and shower in our room was filthy. The pool was cloudy and dirty. No towels available even if we wanted to use the pool. Not in a good area. Beds are small and hard as a rock. Our room a/c would not cool the room lower than 80. When I checked in there was someone sleeping in the lobby booth.

Excellent breakfast cooked to order

The rooms are accessed from OUTSIDE, which the photos do not clearly depict. They are basic and rudimentary on the outside and not until you wind around the parking lot and find the front entrance does it begin to resemble the photos on the booking site. This is the most deceptive I have seen for a hotel and we use Expedia quite a bit. I would recommend not staying here at all. Period. The fences around homes with gates, run down cars in the street, bars on many of the windows of nearby homes is a clear indication of the safety level of this neighborhood. We forfeited our money for the night's stay as we couldnt' get a refund, choosing to do so and going to the area about 2.5 miles away (near Bass Pro Shop) that was cleaner and much safer. This hotel should be ashamed of how they advertised. It is IHG property, I expected better. As for the reviews, I don't know how it got the reviews it did, all I can figure is they are either a) bots, or b) stayed at pay-by-hour hotels previously.

This place hits all the right notes. It is just so cool. Love the vibe. Customer service was excellent.

I enjoyed my stay.

Hotel was nice and clean. They did great with the renovation. Rooms were clean.. super pricey at the bar though. Otherwise the place was great! I would stay again.

It would have been nice to have a freezer with the mini fridge. Other than that,it was great.

Great place. Super cute. Big pool and bar area. Would definitely stay again.

Very cool property with an amazing staff. Room was clean and cool and we loved the the little park at the back of the property to walk the dogs. Shout out Angel for being so helpful and friendly on the phone and in person!

Exceptional

I’m giving them 2 stars for Kevin but otherwise AVOID!!!!