American Inn & Suites By Capital O Victoria US-59

Staff was good, rooms not up to speed on cleanliness.

Clean room

Nice

They did not want to honor my reservation and wanted me to pay again in Cash! Sounds like a Scam! Beware!!!!!

They charged me for two nights... I left.. checked out..after one night... There were cockroachs in the room.. The Staff was Rude... I felt like I was robbed..

En una de las camas una cucaracha dentro de la cama. A la hora de levantar las maletas salió otra cuacaracha. Muy mala experiencia No nos dieron ni ganas de bañarnos !!!!!

First thing was the booking made on Hotels.com was not honored it was actually cancelled in front of us, was told it would not be honored and that the price was $75 plus.

Very clean

Yes but not enough pillows or towels and wash cloths other than that it was ok

Si

Quiet,cold room,had a fridge

News no good illumination. The doors are closing properly in the room a lot of people outside selling legal stuff all night.

Needs work,I wanted 3 extra pillows well I did not receive them and didn't have enough bathroom was towels and wash rages

I never stayed, owner would not honor my reservation, we did not stay, but we payed online, how can I get refund

Nos basamos en las fotos para decidir llegar a dormir en este lugar y al llegar nos dimos cuenta que no es familiar, mi esposo fue a ver el cuarto el cual no tenia clima, estaba el hueco del clima en la pared, muebles quebrados. Aparte al llegar, nos cobraron mas dinero de que se pago en esta aplicacion de expedia, la persona de recepcion al darme la llave me dijo que no se podia fumar, no "intercambiar cuartos ni drogas". Definitivamente me asuste al estar ahi con mi familia y nos fuimos a quedarnos a un hotel en buen estado.

Terrible

Good atmosphere

The room was very clean area was quiet

Everything was great

very dirty room, bedsheets, couch and rusty bathtub