Travelodge by Wyndham Virginia Beach Bay Beach

Superb

The price was affordable. The staff was terrible. The manager on duty told me that I booked for two nights, though I had cancelled my initial booking and changed the dates. So he charged me for two nights, even though I had not checked in the day before, because I had already cancelled that booking through booking.com He told me that since I didn't book through the company's website, and instead chose booking.com, that he did not see my cancellation and did not provide me with a refund for the night that I was not even in town for. He was very rude and refused to look at my cancellation confirmation email from booking.com, stating that I had indeed cancelled the room booking for the night before. I didn't know that using a site like booking.com would be a disadvantage. It was a horrible experience.

Staff was very friendly and accommodating. The beach access was excellent. I would definitely book again. There was a lot of trash in the parking lot

We just needed rest during a long drive during emergency medical care and it was perfect for our needs. We checked to see if we could get in a little earlier, 1 pm for 3 pm check in time. They wanted half the room rate for 2 hours, so we drove around till 3. Rules are rules, I suppose, but a little more customer service would go a long way. I had prepaid otherwise may have gone elsewhere. Super friendly when we returned though.

Nothing Bed bugs roaches and room is nasty

Pleasant

Phone did not work in room

Exceptional

Nothing extraordinary but has what you need for short stay

I love the location, how clean it was and how helpful and friendly the staff were. Nothing

Exceptional

Very good

I don't recommend this hotel,the customer support is not working with right actitud and them they don't talk they yell Really bad experience with this hotel,never get a bad services like this hotel offers

Huge cockroaches food behind beds

A lot of broken stuff in the room and a lot of lights didn’t work.

The room gave us what we needed which was a nice place to stay for the night with a clean room and access to the local beach. The staff are a little cranky, but who isn't nowadays?

I brought cleaning supplies and I used them. (Floors and shower were dirty.) Beds were super comfy. Only one of the two bedside lamps worked, the floor lamp did not, and there's no overhead lighting. I didn't spend much time in the room except to sleep, so that was okay. Quiet, safe area, lots of nice local restaurants. Highly recommend Bay Local. Other guests were quiet and respectful. The distance from the beach was perfect. I would definitely stay here again.

Let's start with the parking lot, it is on a major slant even though the surrounding property is flat. The Door key is difficult to use, the curtains were torn, the room is dated is the cleanliness is questionable at best, the sower didn't work and the neighborhood was sketchy at best. If I saw this property prior to booking I never would have checked in. If you are considering booking, don't just keep on going.

Because it was close to the beach and convenient. When we arrived I was going to my room and there was a man and woman smoking and drinking right in front of my door. I was traveling with 2 girls my daughter and niece. I didn’t like that but then they didn’t do it anymore when they realized we were going to stay there.

Walls were dirty visable spills on walls. door shut and latched but no weather stripping left a crack in the wide enough to see the sun from outside from inside. Tv in was a small 19 inch tv. Everyday our key card would have to be reset even in the sleeve in wallet it would deactivate while in my purse with my phone. Had to have it reset 3 times in a two day stay.