Hilton Vacation Club The Historic Powhatan Williamsburg

Superb

Convenient to the ball fields! 2 bedroom availability for our family of 4 and 2 full bathrooms! Shared door with other property.

Location, accommodations for a large family. Bathroom doors very narrow. I couldn’t get my walker in.

Very good

Exceptional

Lovd having a full size "apartment like" unit. The grounds are Beautiful and they still have all the Canadian geese. Was in an older unit. You could hear the Dishwasher a mile away. I guess if its not broken don't replace it with an updated one. Missing the toaster. When we requested one it never showed up. When I told them just forget it that breakfast was over...it showed up within 5 mins. Basketball court directly behind us so we had to listen to teens out there late playing.

I love the whole location. Very welcoming host, very clean and it had all you need. I definitely be visiting again.

Superb

Exceptional

I will not give this hotel a low rating because the location is impressive, neat and clean - something I appreciate in my travels! However, I will draw attention to future guests, to be careful with their credit card because the deposit is not returned! I have 6 days since check out and my money has been refunded! The hotel claims that the delay is caused by the bank, but this is simply not true. At every other hotel we stayed at during our trip, the deposit was released immediately after check-out. We had absolutely no issue getting our money back. It is very frustrating and, frankly, embarrassing for a hotel to shift the responsibility to the bank instead of being transparent with its guests. A $200 deposit is not a small amount of money, and guests should not have to chase the hotel to get their own money back. Very disappointing experience and definitely not the level of service I expected.The management is poor, and the staff come across as fake and completely lacking in genuine care or empathy. They show no real emotion or concern when dealing with guests and their problems.

It is spacious, efficient and affordable. Nothing really.

It was clean, the people was nice and it was in a great location Nothing

Exceptional

Everything “ Some of the staff workers you ask them a question and I have been brush off.

Location was nice Saw a few bugs in unit not enough pillows or blankets

The location is great

Exceptional

Superb

Exceptional

The things I like was that I expected less for the price we paid, but I was pleasantly surprised. We had a spacious two-bedroom unit with plenty of room for everyone, including a dining table that comfortably seated six people. It was amazing. The staff was friendly, and I always felt safe during our stay. nothing was amazing.