Best Corporate Travel Agencies for Small Business
Corporate Travel for Small Business. Reviewed.
Your no-nonsense overview of top corporate travel agencies for small businesses. Scan the quick comparison, then dive into detailed reviews.
Small businesses manage travel with tighter budgets, leaner teams, and real pressure to keep travelers productive and safe. The right corporate travel agency can centralize bookings, enforce the rules you set, and bring real leverage to rates and service. This guide reviews the most popular options for small businesses, explaining where each provider shines and where they may fall short. You will find clear summaries you can read quickly, plus a side-by-side comparison to help you narrow the field before you speak with sales.
We focus on what matters to a small business buyer: onboarding effort, day-to-day usability for travelers and approvers, support quality when plans change, and how well the platform adapts as your company grows. If your team is booking a few trips a month, running field crews, or scaling into new markets, this roundup will help you match needs to capabilities and avoid common pitfalls. Use it to build a shortlist, decide what to pilot, and set expectations with stakeholders before you commit.
Quick Comparison Chart
How to pick from the list below
Sometimes this stuff can get confusing, even with all the charts and graphs.
- If you're interested in the most cost-effective business travel service: Engine, Navan, Travel Perk
- If you want modern software simplicity & self-service: Engine, TravelPerk, Egencia, Navan
- If you need hands‑on consultants with global reach: Amex GBT, BCD, FCM, CTM
- If you value high‑touch service from mid‑market specialists: Direct Travel, World Travel, Inc.
- If you operate in complex sectors: ATPI (marine/energy), plus FCM or Amex GBT for global programs
The Best Small Business Travel Agencies Ranked
ratings, reviews, & breakdowns to help you choose.
#1 Engine
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐⭐⭐
- iOS App: ⭐⭐⭐⭐⭐
- Android App: ⭐⭐⭐⭐
- G2: ⭐⭐⭐⭐
- Trust Pilot: ⭐⭐⭐⭐
Agency Basics
Engine is a modern, self‑serve travel management platform that started as a hotel‑first solution (Hotel Engine) and now covers flights, hotels, and car rentals in one place. Its core pitch to small and mid‑size businesses is straightforward: give travelers consumer‑grade booking with negotiated rates and free 24/7 support, while finance/admins get consolidated billing, direct‑bill, and real‑time policy controls without contracts or long implementations. If you run field teams, rotating crews, or project‑based travel, Engine’s roots in hotel management (group blocks, extended stays, last‑minute changes) are a pragmatic advantage. As an SMB, you can spin up an account quickly, add basic guardrails, and rely on the service team when itineraries need a human. Pricing transparency and the lack of mandatory management fees are appealing for companies that don’t yet have large budgets or a dedicated travel manager.
Where Engine can feel lighter than legacy TMCs is in deep procurement and bespoke workflows across multiple regions or divisions. If you require intricate custom reporting, in‑person VIP service desks, or embedded consultants, you may still want a hybrid model with an agency that layers in those extras. That said, for many SMBs the balance of modern UX, strong hotel coverage, and responsive support beats the cost-burden of old‑school travel programs. Engine’s recent expansion into flights and cars also means you can keep your stack lean (one platform instead of stitching three).
Features & services
- All‑in‑one booking for flights, hotels, and car rentals
- Strong group/extended‑stay workflow; support for 8+ rooms and crew travel
- 24/7 traveler support; no minimum spend or required long‑term contract
- Negotiated and marketplace rates; travel credits and consolidated invoicing
- Policy controls, approvals, audit‑ready reporting; traveler safety alerts
#2 - TravelPerk
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐
- iOS App: ⭐⭐⭐⭐⭐
- Android App: ⭐⭐⭐⭐⭐
- G2: ⭐⭐⭐⭐
- Trust Pilot: ⭐⭐⭐
Agency Basics
TravelPerk is a software‑first TMC that built its brand on ease of use and flexible change/cancellation policies. SMBs like it because travel admins can set policy once and then step back; the platform nudges travelers to stay in bounds, while finance gets granular reporting. The headline feature is FlexiPerk, which lets you cancel most trips and recoup the majority of spend without haggling with suppliers. Sustainability tooling (GreenPerk) and a large content mix keep it competitive for companies that want a single pane of glass. The acquisition of AmTrav accelerated TravelPerk’s U.S. presence and agency expertise, broadening service coverage for North American SMBs.
Trade‑offs: FlexiPerk’s insurance‑like fees won’t make sense for every trip, and some enterprise‑grade customizations or niche supplier connections may require workarounds. For complex multinational travel with heavy offline/VIP handling, traditional TMCs sometimes offer more white‑glove layers. For most small businesses, though, TravelPerk delivers a clean, modern experience with predictable costs and good traveler satisfaction.
Features & services
- FlexiPerk for change/cancel with guaranteed partial refunds
- GreenPerk emissions reporting/offset options
- Centralized invoicing, spend controls, and traveler safety alerts
- 24/7 support plus U.S. service depth boosted via AmTrav acquisition
- Catalog covering flights, hotels, trains, cars; integrations with finance tools
#3 - Navan
Pricing –
- Navan Business: FREE
- Navan Enterprise: Call for Quote
What the Reviews Say –
- Google: ⭐⭐⭐⭐
- iOS App: ⭐⭐⭐⭐⭐
- Android App: ⭐⭐⭐⭐⭐
- G2: ⭐⭐⭐⭐⭐
- Trust Pilot: ⭐⭐⭐
Agency Basics
Navan (formerly TripActions) bundles travel, corporate cards, and travel expense management into one platform. The pitch to SMBs is consolidation: a single vendor for booking, payments, reimbursements, and policy, with real‑time visibility into spend. If your travel is tightly intertwined with T&E, Navan’s card programs and automated expense capture can reduce manual work across finance and operations. Users tend to highlight the polished app, responsive chat support, and the convenience of having cards and travel in the same system. Navan also invests in lodging content and negotiated programs to improve on‑platform adoption.
Potential drawbacks: Bundling cards, expense, and travel can be overkill if you only need booking and basic controls, and some small teams prefer to keep their existing card/ERP stack. Also, while Navan serves large enterprises, very specialized travel (charters, complex marine/energy rotations) isn’t its focus. If you want a modern all‑in‑one with tight spend control and you’re open to adopting its card/expense layer, Navan’s value proposition is strong.
Features & services
- Unified platform for travel booking, corporate cards, and expense
- Real‑time policy enforcement, budgets, and approvals
- 24/7 global support; extensive lodging content
- SMB‑oriented packages that scale as you grow
- Analytics and savings insights across T&E, not just trips
#4 -Corporate Traveler
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐
- iOS App: ⭐⭐⭐⭐
- Android App: ⭐⭐⭐
- G2: ⭐⭐⭐⭐⭐
- Trust Pilot: ⭐⭐⭐
Agency Basics
Corporate Traveler is Flight Centre’s SME‑focused TMC, pairing a modern platform (Melon) with dedicated travel consultants. It’s designed for growing businesses that want a mix of self‑serve booking and hands‑on help, including after‑hours changes and VIP handling. Melon centralizes policy, profiling, negotiated content, and reporting, and the wider Flight Centre group gives it supplier leverage and global reach. For small companies stepping up from unmanaged travel, the onboarding, templates, and best‑practice playbooks are helpful.
On the flip side, some micro‑businesses that simply need quick hotel and flight booking may find the full TMC engagement heavier than a pure software tool. Conversely, very complex multiregional programs may outgrow Melon’s standardization and require FCM (Flight Centre’s enterprise arm). For the core SMB segment, though, Corporate Traveler’s hybrid model delivers value: a real team to call, with a platform that keeps spending organized.
Features & services
- Melon booking/reporting platform built for SMEs
- Dedicated consultants with 24/7 assistance
- Policy/approval workflows, unused ticket management, duty of care
- Access to Flight Centre’s rates and global network
#5 - Egencia
Pricing –
What the Reviews Say –
- Google: ⭐⭐
- iOS App: ⭐⭐⭐⭐
- Android App: ⭐⭐⭐⭐⭐
- G2: ⭐⭐⭐⭐
- Trust Pilot: ⭐⭐⭐⭐
Agency Basics
Egencia operates as a digital‑forward TMC within the American Express Global Business Travel portfolio. Historically born from Expedia, it retains a software‑centric DNA: clean booking tools, dashboards, and out‑of‑the‑box analytics suited to small and mid‑size programs. SMBs appreciate Egencia’s preferred rates, unused ticket tracking, and configurable policy that doesn’t require heavy consulting. Being part of Amex GBT also means access to deeper services and global support if you scale up.
Limitations: While Egencia keeps implementation lighter than bespoke TMCs, some niche workflows or deeply customized approvals may require extra effort. If you need a highly tailored, consultant‑led program, Amex GBT’s broader suite may be the better fit. As a standalone SMB solution, Egencia remains one of the more polished, widely adopted options.
Features & services
- Online/mobile booking with strong air/hotel content
- Preferred hotel rates and unused air credit management
- Ready‑to‑use dashboards and spend visibility out of the box
- 24/7 support with escalation into Amex GBT resources
#6 - American Express - GBT
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐
- iOS App: ⭐⭐⭐⭐
- Android App: ⭐⭐⭐
- G2: ⭐⭐⭐⭐
- Trust Pilot: ⭐
Agency Basics
Amex GBT is one of the largest global TMCs and a default shortlist pick when you want scale, supplier clout, and a menu of service models from light‑touch to fully managed. For SMBs, Amex GBT offers modular solutions: streamlined online booking, selective high‑touch service for executives or critical trips, and program design that can grow with you. Its portfolio includes Egencia for digital‑first programs and Neo/Neo1 options for broader spend management, so you can right‑size without switching providers.
As a global incumbent, Amex GBT is not always the cheapest route for a light, software‑only setup, and bespoke add‑ons can introduce complexity. But if you need consistent multinational coverage, deep content, and experienced account management, its breadth is a strong match. Recent consolidation activity also means an even larger network and technology footprint, which many buyers view as a long‑term stability signal.
Features & services
- Multiple service tiers from self‑serve to fully managed
- Broad content and negotiated programs; VIP and meetings & events
- Global risk/safety management and policy/approval frameworks
- Analytics, benchmarking, and integration with Amex‑adjacent tools
#7 - CWT
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐
- iOS App: ⭐⭐⭐⭐
- Android App: ⭐⭐⭐⭐
- G2: ⭐⭐⭐
- Trust Pilot: ⭐
Agency Basics
CWT is a well‑known global TMC serving thousands of corporate clients with an emphasis on technology plus human service. Its myCWT platform brings online, mobile, and agency channels together, giving travelers one consistent interface and giving admins the controls and reporting they need. SMBs get a mature booking and servicing engine without having to build a heavy program from scratch. CWT has long been a go‑to for organizations that prize reliability and global reach.
CWT has been in the headlines due to acquisition activity and market pressures, which some SMB buyers understandably watch closely. Day‑to‑day service for clients continues through the myCWT platform and regional teams, but prospective customers should still ask pointed questions about roadmap, support continuity, and migration plans as industry consolidation plays out. If you value a big‑iron TMC with recognizable branding and robust digital tooling, CWT remains a contender.
Features & services
- myCWT web and mobile platform with integrated agent support
- Policy controls, traveler messaging, and risk management
- Broad global servicing footprint; meetings & events options
- Implementation and program design help for first‑time managed travel
#8 - BCD Travel
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐
- iOS App: ⭐⭐⭐⭐
- Android App: ⭐⭐
- G2: N/A
- Trust Pilot: ⭐
Agency Basics
BCD is a top‑tier global TMC with two offerings that resonate with SMBs: TripSource (traveler app/web for booking, notifications, and policy prompts) and DecisionSource (analytics for compliance, savings, and duty of care). For smaller programs stepping into managed travel, BCD’s GetGoing product simplifies setup with self‑service onboarding while preserving access to experts when needed. The combination of a robust traveler experience and serious data tooling makes BCD attractive for companies that want to move beyond spreadsheets without hiring a full‑time travel manager.
Potential trade‑offs include enterprise‑grade complexity as you add modules and the cost structure of a large TMC. If you want pure plug‑and‑play simplicity, a software‑only vendor may be lighter. But when data, compliance, and safety are non‑negotiable, BCD’s stack is among the best - and it scales up with you.
Features & services
- TripSource app/web for booking, trip updates, and policy messaging
- DecisionSource analytics and benchmarking
- GetGoing self‑service platform for SMBs
- 24/7 support, risk management, meetings & events
#9 - FCM
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐
- iOS App: ⭐⭐
- Android App: ⭐⭐
- G2: ⭐⭐⭐⭐⭐
- Trust Pilot: ⭐⭐⭐
Agency Basics
FCM is Flight Centre’s enterprise‑class TMC, but it partners with many mid‑market and larger SMBs that need global consistency and flexible tech. The FCM Platform focuses on an “experience‑led” approach, intuitive tools for travelers and bookers, with configurable policy, reporting, and dashboards for admins. Service delivery is a strong suit: on‑the‑ground teams in dozens of countries and consultants who can tailor program design. If your travel is already moderately complex, FCM often feels like the right step up from an SMB‑only platform without jumping straight to a highly customized enterprise build.
Drawbacks: You may not need the full weight of FCM if your travel is mostly domestic and straightforward. Pricing and implementation can reflect enterprise DNA. For global SMBs with growth ambitions and a need for hands‑on service, however, FCM hits a useful middle ground: modern tech plus real scale.
Features & services
- FCM Platform with configurable modules and analytics
- 24/7 service with teams in 90+ countries
- Policy/approval workflows, risk management, unused ticket tracking
- Meetings, groups, and VIP handling
#10 - CTM - Corporate Travel Management
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐⭐
- iOS App: ⭐⭐⭐
- Android App: ⭐⭐⭐
- G2: ⭐⭐
- Trust Pilot: ⭐
Agency Basics
CTM is a publicly listed global TMC known for a pragmatic, mid‑market‑friendly approach. Its SMB programs emphasize quick wins: implement policy templates, consolidate payments, surface savings opportunities, and give travelers responsive agents supported by solid online booking. CTM’s account managers are hands‑on and often cited by smaller clients as a differentiator — you can get strategic guidance without bringing in a big consulting project. If you want stable, no‑nonsense TMC coverage with reasonable tech and reporting, CTM belongs on the shortlist.
Compared with software‑only competitors, CTM’s UX can feel more traditional. And for highly specialized sectors with complex rotations, you may prefer a niche provider. But for the typical SMB moving from unmanaged travel, CTM’s balance of service and cost control is compelling.
Features & services
- SMB‑tailored program setup and account management
- Online booking, policy/approval, and spend dashboards
- Payment/expense integrations and supplier negotiations
- 24/7 support; global servicing where needed
#11 - Direct Travel
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐⭐(12 reviews)
- iOS App: ⭐⭐⭐⭐⭐(8 reviews)
- Android App: N/A
- G2: N/A
- Trust Pilot: N/A
Agency Basics
Direct Travel is a North American TMC with a reputation for consultative service and strong customer care. Many mid‑market SMBs choose DT because they can talk to experts who tune policy, reporting, and supplier strategies to the business rather than forcing a one‑size‑fits‑all template. The technology stack is solid, but the brand’s calling card is service - responsive agents, attentive account managers, and practical guidance on NDC changes, unused ticket management, and duty of care. If you want a partner who will pick up the phone and help you make decisions, Direct Travel fits well.
Potential trade‑offs: It’s not the most “self‑serve” platform in this list, so if hands‑off automation is your top priority, compare against software‑first players. For SMBs that value a people‑plus‑platform experience, Direct Travel’s balance is attractive.
Features & services
- Consultative account management and policy design
- 24/7 traveler support with experienced agents
- Online booking, reporting, and safety communications
- Supplier strategy and benchmarking for savings
#12 - World Travel, Inc.
Pricing –
What the Reviews Say –
- Google: ⭐⭐⭐⭐
- iOS App: ⭐⭐⭐⭐⭐
- Android App: N/A
- G2: N/A
- Trust Pilot: N/A
Agency Basics
World Travel, Inc. is a U.S. mid‑market specialist known for high‑touch service and a stable, independently operated model - the company is employee‑owned, which clients often cite as a marker of long‑term orientation. For SMBs, the appeal is a partner that feels personal but still brings the capabilities of a national TMC: online booking, analytics, duty of care, and program design support. If your travelers appreciate quick access to knowledgeable agents and your finance team needs predictable reporting, WTI offers a strong fit.
On the flip side, World Travel, Inc. is not a household consumer brand, so travelers may need a short introduction to the platform and processes. For buyers that prioritize service consistency and a close relationship with their TMC, that’s usually a plus, not a minus.
Features & services
- High‑touch corporate travel management with online/mobile tools
- 24/7 service, policy/approval workflows, safety messaging
- Analytics and program design tuned to mid‑market needs
- Employee‑owned structure fosters continuity and service focus
#13 - Christopherson Business Travel
Pricing –
What the Reviews Say –
- iOS App: Coming Soon
- Android App: Coming Soon
- G2: N/A
- Trust Pilot: N/A
Agency Basics
Christopherson is a long‑standing U.S. TMC that blends proprietary technology with experienced agents. The company has been modernizing its stack and partnerships, focusing on faster integrations, better data access, and a smoother traveler experience. SMBs that want the stability of a veteran agency with current tooling often shortlist Christopherson. Expect attentive account management, practical help setting policy, and strong support when travel plans change at the last minute.
Possible drawbacks: As with many traditional TMCs, the experience can vary by region and team, and the platform approach may feel less “consumer‑app‑like” than newer software players. If you want a proven agency that’s investing in its tech and keeps a personal touch, Christopherson is worth a look.
Features & services
- Online booking with agency assist; 24/7 support
- Policy templates, approvals, and spend dashboards
- Risk management, unused ticket tracking, and VIP services
- Growing technology partnerships and a revamped platform strategy
#14 - ATPI
Pricing –
What the Reviews Say –
- Google: N/A
- iOS App: ⭐⭐⭐
- Android App: ⭐⭐
- G2: N/A
- Trust Pilot: N/A
Agency Basics
ATPI is a global TMC with deep expertise in specialized sectors — notably marine, energy, and sports. For SMBs operating in these industries, ATPI’s domain knowledge (crew rotations, last‑minute changes, visa/passport complexities, irregular operations) is a major advantage. Beyond sector focus, ATPI offers standard corporate travel services with web/mobile booking, policy controls, and reporting. If your travel includes offshore or port‑to‑port movements alongside regular corporate itineraries, few providers rival ATPI’s operational know‑how.
Potential drawbacks: Outside its focus sectors, ATPI’s brand is less familiar to generalist SMBs, and you’ll want to validate fit if your needs are straightforward domestic trips. For specialized use cases, however, ATPI’s service model and global footprint are hard to beat.
Features & services
- Corporate travel plus sector‑specific programs (marine, energy, sports)
- 24/7 teams versed in complex, last‑minute changes
- Policy/approval tools, analytics, and traveler safety
- Consulting on visas, rotations, and compliance in regulated sectors
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