Comfort Suites University Abilene
About Comfort Suites University Abilene
The Comfort Suites University hotel is located on the north side of town, offering easy access to Interstate 20 and many local points of interest. This hotel is close to several educational institutions, including Abilene Christian University, Hardin-Simmons University and McMurry University. The entire family will enjoy an outing at the Abilene Zoo, home to more than 500 animals representing over 200 species. The nearby Taylor County Expo Center hosts a variety of events throughout the year, including the West Texas Fair & Rodeo, the AKC Dog Show and much more. Numerous golf courses, shopping centers, movie theaters and entertainment venues can be found in the vicinity. Ranging from fast food to family-friendly, area restaurants offer something for every taste and budget. Hotel offers many fine features and amenities, including: Free wireless high-speed Internet access, Free local calls, Exercise room and Indoor heated pool & hot tub. Your Morning Breakfast is full of hot options, making breakfast at the Comfort Suites University the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit,cereal and more, including your choice of hot waffle flavors. If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. Business travelers will welcome additional conveniences like the on-site meeting room, in-room desks, and access to copy and fax services. All guest rooms come equipped with microwaves, coffee makers, refrigerators, sofa sleepers, flat-screen televisions, cable television, hair dryers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Some rooms also feature whirlpool bathtubs. Valet cleaning service and laundry facilities are both provided on the premises for your convenience.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Hotel not very well kept, walls have water damage, and bathroom light did not turn on and bath tub is shedding off floor.
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Side note the bath tub is so slick I almost busted my ? very dangerous.
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It was ok for one night. The hotel was decent but wasn't worth the money. Hotel was in visible disrepair and lacking upkeep. The breakfast was a nice perk before I checked out. The bathroom faucet was leaking, and the toilet took a while to fill up. The finished cover on back of elevator door was missing. It just appeared that the hotel needs a lot of maintenance.
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The front desk clerk was very nice and helpful. The ac was very loud while on. The drain had issues, so the bath was filling up while using the shower. There were crumbs in the pull out couch with crackers underneath it.
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Location near ACU is great. Rooms are dirty and dated. Bathroom was very dirty with moldy tiles and weak showers. Paid $220 + $35 to check in early, which was bs because even though we paid the $35 at 1pm we still couldnt enter the room until 3pm.
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The room The jacuzzi was cold
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The shower tub was slippery.Should definitely be checked.
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Pretty No hot water, not even warm, no water pressure, air container sounded like an airplane taking off in our room, uncomfortable bed, expensive, booking reservation didn’t go through supposedly, staff called me a liar about there not being hot water but there was water leaking on the floors below my room and they had missing ceiling tiles, buckets catching the water, and big industrial fans downstairs drying everything.
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Leaving The lack of water throughout the stay. No water for sink, shower and toilet. The entry door did not close behind you. The lack of parking due to so many OTR trucks taking up all the parking spots. There was a utility van on fire when we arrived at the location. The facility was dirty. The lady clerks working the day we checked out were more interested in what was on their phones than trying to address concerns of compensation for partial payment due to having no water during our stay. The most irritating thing is, that the clerks acted as if this was normal. Do better! You expect someone to pay you full price, which was way too high for this facility by the way. And have them stay in an unsanitary environment.
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The location was great as we had ball games at ACU and there were a lot of restaurants and a Walmart near by. A few things one is we had a room for one night checked in Wednesday and then had to extend 3 more days, you would think if we had checked out from the room they would gave cleaned it right… well they apparently clean rooms every 3rd day so our room did not get cleaned until Saturday and we checked out Sunday. No matter how many times I told the front desk it would not get cleaned. All day Friday we had no running water so no showering and worse no working toilets. Once the water came back around 10 pm it was cold water only. I understand things happen but the hotel is looking run down and if you see issues in the plumbing in the rooms I can imagine the overall condition of the hotels plumbing, water heaters and electrical. Last but not least the elevators button is missing the cover so you literally have to stick your finger where the wiring is to get it to work, I’m not sure if I could get like a shock from it but even the metal around where the button is missing is sharp, I can see a small child with an inquisitive mind go for it. Tape it or even better fix it. I have been in many comfort suites around Texas and this has been the worst one. You guys gave a great location so this is truly sad and your staff is all new so I can imagine the turn around due to the place not being maintained and people complaining. The amount you all charged that weekend due to the playoffs was not worth having no working toilet.
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Location The A/C was not working properly. It was so noisy it woke us up every time it came on.
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It was horrible Don’t recommend A lot of workers staying there. Smells like pot. We had to leave and stay somewhere else.
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Very clean and accommodating N/A
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N. C. N. C.
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Well place area close to everything around