Comfort Inn & Suites Copley Akron

The place was clean and the breakfast was awesome

Great

Worst check in service I’ve ever experienced.

The rooms were clean and all I needed for a good night's stay. Breakfast was standard for a good motel. However, there are many good restaurants only 5 or 6 minutes from the property. There are also four restaurants within walking distance of the Lobby. Convenient from I-77, economy, good restaurants and shopping nearby.

I got my room switched 2 times and each time was the same. There was hair in the tubs a weird smells in all the rooms and the refrigerator had water linking inside. I do appreciate the guy being patient and showing me other rooms but I will not be back there what so ever.

Breakfast was good.

Rooms are large with 2 queen beds. No problems with cleanliness and the amenities were good . Pretty dated. Carpets were in bad shape.

NA Filthy. Had to clean the room, bathroom, etc myself. Bathtub had not been cleaned in a while as there was hair etc that I had to clean. also, There was an security deposit required of $100 of which I had not been told of.

Every time I'm in the Akron area, I stay at this location. The breakfast is very good but their beds are the star of the stay. It's like sleeping on a cloud. I don't think I move all night long lol...

There are huge potholes on the property which caused a puncture on my tire’s sidewall. I had to get it replaced. The old lady responsible for breakfast was super nice. Other than that, there were no high lites.

Shower did not work in one room. No bedding for sofa bed. When speaking to staff regarding issues, they were unapologetic and indifferent.

Like the beds and linens. Towels pretty thin. Only 3 big towels. Needed another but too tired to ask. Eggs were cold at 8 am when was to be available until 9. No one at desk at 11 am which is checkout time. Even waited 10 minutes.

Dog barking excessively for 4 hours

I only needed a place to sleep for one night and at $107 with tax, so I did not expect miracles. The staff was friendly and the breakfast cook was especially helpful and accommodating with my food allergies, even creating a custom breakfast for me at no extra cost. The room did have an odor, was dated, and the bed was pretty uncomfortable. I also found a fair amount of mold in the shower and the tub was discolored. Overall, this was a dated hotel, but for the price it served its purpose and had a nice breakfast. I probably would not stay again though because of the mold I discovered in the shower surround.

Pool The staff

Breakfast was fine, not much to choose from but was okay. The pool area was nice, well--maintained. Was able to get a late check out. The staff was very nice, and the worker in the breakfast bar was a delight and had some great recommendations on things to do to kill time after check out. The elevator makes some creepy noises and the screen doesn't work.

This is the first time we have been disappointed in a Comfort Inn. The pictures on the website were misleading. The lobby was in disarray and the indoor pool had kids with no adults. Our room smelled like it was a smoking room. People hang out in the parking lot (I think living in their car?) with dogs, parting and litter thrown around. I don’t think management actually does anything to prevent this.

innerspring mattress was rough for the night and the parking lot was very small. overall clean though which is most important.