Hampton Inn & Suites Oakland Airport-Alameda

I’ve stayed almost exclusively at Hilton hotels for over 10 years, and this was by far my worst experience. I booked this hotel because it advertised free parking, but I was charged $20/night instead. The bigger issue was the service. I was initially given a dirty accessible room with a sticky floor and a broken hand shower. When I requested a different room, the receptionist first asked whether we had sat on the bed because he wanted to resell the room. He then moved us to a standard room that could have been assigned from the start. The next morning, I asked for shaving cream and was directed to a shelf where courtesy items were being sold. Very disappointing. Hilton should seriously look into how this property is being managed.

I was not able too use the facility because I was not able to check in because of a computer outage

Everything was exceptional

It was clean, and check in was quick! Staff was friendly and helpful!

Cleaning staff is awesome.

Breakfast was good. The facility was clean and organize. The staff was very friendly.

Super good. Very delicious breakfast. Comfortable.

Good stay overall. Parking charges are a little steep and finding parking was a challenge.

But I'll make sure next time...

Breakfast was good, rooms was clean.

Great room space!

Excellent hotel, wonderful breakfast spread, different items each day, large pool and hot tub. We would definitely stay here again! Hotel felt brand new, great diverse seating options in the lobby.

I left a note on the counter for the House Maintenance Team this morning.

The room was well maintained and the breakfast area there's where plenty to choose from

The front staff is very friendly and welcoming. The rooms were very comfortable and restful.

Clean room and easy parking

We were in to visit our Uncle for a few days who lives in San Francisco and went to the Hampton Inn in Alameda by the airport, due to how reasonable the price was vs staying in San Francisco…EXCELLENT service, amenities and even though we were near the airport, this was one of the quietest hotels we have stayed at!! The people working there were very friendly and welcoming. The place was very clean and well maintained. We will definitely look forward to returning.

Convenient to the airport and a nice place to stay.

best breakfast i've had at hotel

Liked location for walking. Price for drinks was high.