Courtyard by Marriott Albany Airport

The primary complaint is that there was no room cleaning or fresh towels daily. We had to repeatedly request towels, the room was not cleaned or bed made, and desk informed us that cleaning of rooms only occurred every other day.

Everything was perfect on my stay

Exceptional

Na

It met the need well - proximity to the airport, reliable shuttle, good size room with reasonably good mattress, a decent value for the price. I'd stay here again. Warm breakfast was good

The size of my room was great. The big windows were great so it was light. Easy access to room on the first floor. Easy check in and check out. Liked having Starbucks but a very small selection as in no Matcha tea for a non coffee drinker. The limited choices for a healthy breakfast in the restaurant. limited choices in the shop for healthy snacks..and breakfast choices like Oatmeal...e.g. Housekeeping...my bed was never changed in the 4 days i was here...there was no message that they would be changed every other day or every two days....which would have been fine with me. Lack of replacing paper cups in my room when room cleaned...had to find someone to ask to get clean cups.

Updated hotel ! Location location

Convenient location with shuttle.

Exceptional

Very good

Superb

New hotel, large, clean rooms that were well appointed. Good quality food at small restaurant/bar near the front desk area of the hotel. 24/7 shuttle service to airport was excellent and on time as well.

Bed was comfortable, shower was great No room cleaning was done. I had to request clean towels twice and had to ask to have my trash removed. Woman that works 3-11 was very kind and was the only housekeeping person to rocked towels and remove trash. Room was too small for two people.

Hotel was great but would like staff to look at the showers. The floor of our shower in our king room was extremely slippery. My husband almost fell and forbid me to use it. Needs to be addressed before someone gets hurt.

Clean room

great

Accomodated us when our flight was delayed. We checked out and used shuttle service and ended up back at room for 4 more hours. Gentleman at desk very helpful on July 12. Sheri at checkin seemed annoyed she had to be there and deal with people.

Justin at Courtyard Marriott was amazing. He made our check in so easy . I highly recommend this hotel . We will be back again .

Sheri at checkin seemed annoyed she had to be there and deal with people.

This was a fantastic hotel close to the Albany Airport We enjoyed walking in the near by Crossings Park and dinner on Wolf Road. We stayed there specifically because we had a very early flight out the next day. Thank you