Super 8 by Wyndham Albany

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I would stay with them again .

We stayed just 1 night there, less than 12 hours. Reception staff was welcoming and very fast in checking in. But the Room was with foul odor. Very poor air circulation and damp. Breakfast was an added feature and a selling point when we booked. However option offered was poor quality cereal and milk! And Worst coffee we had ever had! I stayed in Super 8 other places but this is worst!

Good

Very professional and very knowledgeable

Bed very comfortable but I could tell every room reeked of cigarettes and is definitely not updated

Well…price point certainly reflects what we got.

For the money, I knew I didn’t expect that much but I expected at least something clean and things not being broken. The shower didn’t work. The whole place smelled like cigarettes stained walls. It wasn’t an enjoyable experience.

Room was not clean and air conditioning was broke

Disappointing

The run down hotel had a pile of construction/renovation debris right outside our first room’s window. The electrical outlets were loose in the walls to say the best, but the cherry on the cake was the used hypodermic needle left on the floor beneath the ratty A/C unit. After moved to a new room, the main door had huge gaps around the frame where the door was previously kicked in or broken down. Cobwebs everywhere, rusty microwave, filthy mini fridge, and old mismatched high wattage incandescent bulbs that felt like they were about to set the lampshades on fire. Couldn’t even shut the bathroom door due to it being out of shape. “Expedia”, “Super 8”, and “Wyndham” should be ashamed of having their name associated with that dump. The only thing positive I can say is that the parking space was adequately sized for the vehicle.

Peaceful I checked out early and would not refund me the monies for the days that I didn’t stay. The hostess and manager were very rude when I asked for the refund

I checked out early and would not refund me the monies for the days that I didn’t stay. The hostess and manager were very rude when I asked for the refund

When we went to the front desk to ask for a solution, we were told that the only Queen room available was the one we had been given. The only alternative was to move to a King room, but we were expected to pay an extra USD 100 for the upgrade—even though the room we booked was clearly not fit to stay in. This was completely unacceptable. A non-smoking room should actually be smoke-free. Instead of solving the problem, the hotel tried to charge us more, leaving us with no choice but to leave and find another place to stay. Very disappointing experience. I would not recommend this hotel.

The property is in need of some loving care.

First step going to the second floor is broken A/C was a fan because it didn’t work and curtains did not close all the way. Breakfast said it started at 7. I went down at 7:20 and the door was locked and he hadn’t even started getting it ready. The room itself was OK.

To

Just ask for inside rooms because the room they tried to give me outside around back was mortifying.. i asked for an inside room and paid extra wirh no issues

The clerk made a mistake and wrote room 44 on my key. When I kept trying to get in, someone answered the door and asked what I was doing. I apologized and went back to the office. He was surprised someone else was already in that room. He gave me 58 and it was clean but smelled like smoke. Overall not a bad place for the price but they advertised breakfast and all they had was bad coffee, cereal that sits out all day (I saw it there at 11pm when I checked in) and a half gallon of milk. I usually always utilize the breakfast but I gladly passed on this one.

This was a convenient and affordable place to stay for a night off the highway.