Hampton Inn Alice

The rooms were clean, the staff were friendly, and the breakfast area was clean and presentable every morning of our stay! We have been staying at this hotel for years now!

When I checked into my booked room, I immediately noticed several cleanliness issues: A brown stain ring under the toilet rim in the bathroom. A half-empty Dr. Pepper bottle left in the room. The previous guest’s door card was still sitting on the counter. To be fair, I brought these issues to the front desk, and the lady on duty was very responsive. She promptly moved me to a different room without any hassle, which I appreciated. However, that room wasn’t perfect either—I noticed the coffee maker was very dusty, which made me question the overall attention to detail in housekeeping. On top of that, the ice machine on our floor was out of order during our stay, which was a minor inconvenience.

Convenient and safe location

Excellent customer service The beds were a bit to hard for me. There was a bug in my room. It wasn’t a roach just a weird looking bug.

Found bed bugs crawling on the wall and the shampoo dispenser broken off the wall and laying on the floor in the shower

Friendly employees also clean and breakfast That it was only me and 1 child and I still had to pay for 2 Adults

Breakfast was ok I would have liked bacon and my husband wanted plain pancakes The room Never seemed to cool off

Nice big airy rooms. Friendly staff. Great breakfast. centrally located for our purpose.

I had my wedding this past weekend and everything was as advertised and some. The staff were super attentive and, without any asking, set up and decorated the room for us (and gifted snacks). The room was clean, breakfast was actually decent and not dry like some places, and the wi-fi never went down.

Very nice and clean. Employees Very polite

Everything

Bathroom could have been cleaner.

Very friendly staff. Beds and pillows were very comfortable. Free breakfast with lots to choose from. Very happy with all of it.

Location was convenient for our purposes. Front desk staff was not very friendly. We were rudely told that “The lobby closes at 11:30,” as we were gathered as a family. It is understandable, but the delivery was rude. Shortly after that we saw a large cockroach moving around the lobby. When we informed the front desk we were told they had just sprayed (as they spray every Friday) and that’s why we saw the bugs. Upon checkout one of our group members was reprimanded by the front desk clerk for not turning in keys. Overall the staff was very unfriendly and the amount of cockroaches seen on property made this stay less than pleasant.

I like the comfort and the staff. Mindy was excellent. And the free wifi. Thank you No comment

Pool was hot n dirty. Housekeeping never brought new towels after I asked twice. I had to personally go and get them replaced. Cable was worse than a lower end motel. Only like 20 channels and the guide showed one thing and the channel showed something different. Water pressure was low and wanter was only hot not cold in the sink and shower. Not satisfied as I should be with how expensive the nights were. Breakfast earned a few points back. But with kids and wanting to swim this will have to be reconsidered if I will stay again or not.

Excellent

Some of the other guests were less than courteous.

The room was clean, the air conditioning worked well on a hot day. The breakfast was good. The staff was professional and helpful.

Multiple ice machines on different floors are always out. The sink has great water pressure but it never fails that the drain is super slow. This time it was the worst. It happens in literally every room I've stayed in for the past few times. I stay here frequently when I come into town.