Marriott Dallas Allen Hotel & Convention Center

Great front desk staff, they were so kind! Parking was a nightmare, but otherwise the stay was incredible!

Great for an overnight stay. Loved the bar and restaurant. Friendly staff.

Great place to stay. The staff was friendly, rooms clean. Everything you need in walking distance.

Everything was just perfect

Superb

Couldn’t find pool towels

Well maintained, great service Couldn’t find pool towels

The pool, the restrooms of the convention centre and the vending machine of necessities- very clever

Parking and nice areas Beds room view

Staff great

We arrived at 10PM staff very pleasant and helpful. We ate at the bar and the food was very good and so was the blueberry margarita. We added the breakfast and I had the made to order omelet and husband had the buffet. Shower pressure was good and love the handsprayer and shampoo conditioner body wash.

Worst

La propiedad no tiene microondas ,sofa cama en las habitaciones. No incluye desayuno. El estacionamiento hay que pagarlo. Las habitaciones son muy pequeñas . Es caro para el servicio

Easy check in, easy checkout! Staff was friendly, helpful and accommodating. We enjoyed our little staycation.

It was a great property. Food was good and fresh. Staff was amazing no matter what job they were doing. No valet or luggage service. That is one reason I stayed on site. I could have remained at the courtyard property less than 3 miles away and driven over and saved $500. I expect more from Marriott at a convention center for the prices I paid especially when the Courtyard Property was an “Event Center”.

I booked multiple rooms to host out-of-town guests for the weekend. What followed was one of the most frustrating hotel experiences I've had in years of global travel as a Marriott Lifetime Gold Elite member. Three significant failures: 1. Repeated key card failures - Guest room keys stopped working multiple times throughout the stay, leaving guests stranded outside their rooms for over an hour each time awaiting resolution. The most egregious instance: I had to personally drive to the hotel at 3am during a storm to physically let a guest into a room I had pre-paid and pre-authorized them on - because the front desk could not resolve it remotely. 2. Check-in delays - The check-in process was slow and disorganized, creating a poor first impression for my guests who had traveled specifically for this occasion. 3. Unclean room at arrival — After an extended wait to check in, one guest walked into their room to find leftover food from the previous occupant still present. Basic housekeeping standards were not met. When I raised issues with the front desk, I received no accountability, no apology, and no resolution just like a used car salesman. I have stayed at Marriott properties across the world and have never encountered this level of service failure. This property fell significantly short of the Marriott brand standard and more importantly, it let down guests I was personally responsible for hosting.

Room i got the carpet was so stained i put towels down to walk on Dark only little lights Wont go back again

Hosted guests by booking several rooms. Every room had issues with key cards not working!!! The staff couldn’t get a resolution

Passable

Great property in even better location.