Red Roof Inn Chicago - Alsip

Exceptional

Location Dirty, people doing drugs, drinking and amoking in parking and hallways. I informed manager and he did nothing. Rooms cigarrete smell was BADDD. Also they never changed my towels and we asked foe more manager said he dis not have any

Very poor

Not at all what I expected. Who knows where the ice machine was? An ice bucket but no machine on my floor. A stick in the window to prevent people from breaking in. Dirty walls, the bathroom door was disgusting, fingerprints all over it . There was mildew on the inside of the curtains. You could see circles on the desk and a stain from where something rectangle sat. There was a car covered like not in working condition. A tarp outside with building materials under it for several days and there was no work being done. Even the fire escape directions on the back of the door was disgusting. Some people were arguing on several different occasions. Im pretty sure there were several people that lived there. There was a line across the TV screen on anything you watched. I went to my car but there was some woman dancing strangely so i just went back in and locked my door. A sign that stated, for your safety make sure your bolt lock is locked. The bed and pillows were comfortable. Take slippers because I wouldn't advise walking on the floor. Take your own cleaning products. The phone was even gross, I'm glad i didn't touch it.

Staff was attentive and polite. The building was being worked on (roof) but we didn’t experience any noise or other issues related to that. Definitely an older hotel with some deterioration but the beds were comfy and the shower was clean. Mini fridge and microwave worked great. Didn’t hear noise from other residents and no issues with parking.

No

Dirty room Strong cigarette smoke smell in Non-smoking room Bug in the hotel room No tissues in the room Ice vending machine not working Too pricy for a bad experience

Good

Poor

The room was dirty and uncomfortable very humid the bathroom was dirty and the air conditioner had mold under it. I didn’t feel comfortable leaving my items because it was so many people standing outside around. There wasn’t a true lock to lock the door at night also it was a waste of money

The property was not cleaned and the atmosphere smell was terrible.

Do not recommend

Room was decent, felt safe and staff was helpful

The property was well maintained and staff was readily available for help. The door was propped open quite a bit.

Nice little place nice easy parking eating places in the area shopping convenient as well movie theater very nice

Very good

If you’re just looking for a place to rest and get back on the road for low cost, this location will do. Not recommended for families for long stay. There are no typical amenities, not even coffee in the lobby, despite there being a coffee machine being present.

Nothing works, very dirty

Nothing Nothing was working and the staff didn't mention it while I was checking in, when went back to ask what was going on and asked for a refund he said he couldn't do anything about and then lied to my face and said I've been in the room for hours when I was only there for 20 minutes and that was only because I was trying to see what was going on and why things wasn't working

This place was so dirty, I could not bring myself to stay there. There were hair on the mattress, underneath the the sheet, and overall, I did not feel safe staying there. There was what appeared to be illegal activity going on in the parking lot, there were arguments I didn’t spend one night there . I felt too unsafe. I booked a room at a different hotel. I would really like my money back. Thank you