InTown Suites Extended Stay Anderson SC - Clemson University

The room is nice It's quiet and piece

Everything Nothing

It's perfect except the room smells of wet dog and stinks.. other then that everything is amazing

Only thing I can say positive about this place is convenience of location and the lady at the front desk was extremely nice and helpful. With that said the entire building needs MAJOR UPDATES! Easily 20-30 years of patch work to just maintain to keep this place open. Do not be fooled by the pictures they post of the rooms like I did the picture has to be from when they first open

Nothing How rude the person below us was and how the Office took their side over, not even listening to our side of the story and kicking us out with a child. They complained about us being noisy, but we hardly ever made any noise other than our infant crime because of his broke arm the person below us falsely complained about us being noisy and keeping her autistic son up, which never occurred which progressed us getting kicked out.

It was available for what we needed The elevator didn’t work and we had to take the stairs- it was awful

They did not have my reservation! Enough said.

Price Slow to fix problems with room

I was unable to even stay due to the very very rude general manager. She called the police on me for nothing. So because she didn't want to do her job. She told me i had to check in by 6, the site says before 7pm. She asked for all adult IDs that were staying in the room. I've never ever heard of that. What if the other parties had yet to make it into town? Then I asked could she edit it for me and my daughter, she said she couldn't do it. She gave me the absolute hardest time. Even after telling her my home was shot up. I have video proof of her unprofessional conduct. I've never wanted anyone to lose their job because everyone had a bad day. However, her actions were inexcusable and unwarranted. Then to think, she is the general manager.

My room Some rude people

The stove doesn’t work

The location to everything is great The room was infested with roaches. The general manager is rude and should not work in customer service. Any problem with your room, she would start off blaming you and would become even more rude when she found out, it was caused by her faulty equipment. The stairs was blocked from the top floor bc the roof caved in the whole 3 weeks I was there. The smell of weed was so overwhelming at night when the staff left, that we had to put a towel under the door to try to keep the smell out.

The staff was real friendly knowing that I was disabled they did everything they could do try to accommodate me

No pets Staff ensures of enforcing their policies for a pleasant stay Rooms need retouches or remodeling like paint etc

Don't know after I booked a room one week in advance when I got there they say they didn't have any rooms

After we told the front desk we had bedbugs they came and kicked us out 2 days later bc they said the bug man was coming and he never showed not to mention how filthy the room was.

Nothing, awfulkicked us out with no reason or warning, and we won't 2 weeks without a fridge, terrible rudest, awful kicked us out with no reason or warning, and we wen't 2 weeks without a fridge, rudest, under handed place there is, check out my reviews on missed consumer

the hotel is an older hotel and it shows. the room looks like it hasn't been updated since the early 70's. cabinet door were missing or broken. the lamp shades on all lamps have not been cleaned or dusted in what looked like years. They say they are updating the rooms but not sure what their plans are. the hotel says for extended stay, but the only things provided are limited. The second room I was in had an updated vinyl laminate flooring but that was as far as the got. shower water was controlled for temature and was barely able to be called warm.

The bed mattress is not comfortable

Nothing!!!i got and couldn’t sign in cause front desk clerk left the property. Never got to check in It was nasty. One room had fan in window and shingle hanging off building. Rumor has it police have to come out several times.