Comfort Suites Arlington - Entertainment District

The room was clean and the staff was professional and friendly.

Very clean breakfast was great

Jasmine noticed that my reservations was double booked for the same weekend at the same location. Jasmine provided the required information and documents needed to cancel and clear the erroneous reservations.

Big room and clean. Pool, parking, wifi and breakfast all great. Easy walk to AT&T stadium. Great location.

Location for the stadium and shopping, food etc. Room was clean. Large room. Cleanliness, dated facility, elevators stopped working. Was on top floor. Room lighting limited. Air conditioning very noisy.

During our 3 day visit the elevators stopped working and also the pool was closed the last two days of our stay

I checked at 1:39 PM, 1hour 20 minutes earlier then the 3:00 PM checkin time and I was charged $25 dollar for that. Very unwelcoming and strict policy

Great place to stay with family.

The property went above and beyond thank you so much

Two rooms had bed bugs.

The front desk staff had a very poor attitude and showed a lack of basic customer service skills. I had a confirmed reservation, but when I arrived to check in, she told me the hotel was fully booked and there was no room available for me. What was most disappointing was that she did not try to help resolve the issue or offer any solution. Instead, she kept shifting the responsibility and blaming others. A front desk employee should take initiative to assist guests when problems happen, not leave the guest to deal with the situation alone. This was a very disappointing experience.

The staff was a little rude. They kept adding fees at check in.

Everything was great. Staff was very helpful

Solo tuvimos un inconveniente, un día no nos hicieron la cama y nos dejaron tiradas las toallas nuevas.

Conveniente location to At&T stadium. The rooms are good. Understaffed, which leads to a series of issues if things get complicated.

They can do better with the quality of the food

I was late for check out and instead of charging an extra night they went ahead and empty my room putting all our stuff in trash bags.. And i had to rent another room in the same hotel.. It just does not make any sense.

Great location and very clean.

Close proximity to the Dallas stadiums & Six Flags. Nothing.

Room space